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Account management internship 2026, brussels

Etterbeek
Stage
Uber Eats Belgium
Directeur de clientèle
Publiée le 18 février
Description de l'offre

The Account Management Intern operates as an Account Coordinator for some of Uber Eats’ most strategic restaurant chain partners across EMEA. In this role, you support the teams responsible for partner growth, retention, and long-term success on the Uber Eats platform. You will be part of a team managing high-impact, multi-market accounts, where execution quality directly influences partner performance, campaign ROI, and revenue outcomes. This role blends operational rigor with commercial awareness, you’ll help ensure that strategic initiatives translate into measurable value for our partners and sustained growth for Uber Eats. You’ll learn how to manage multiple workstreams and internal stakeholders while developing a customer success mindset: understanding partner goals, tracking adoption and performance, and helping Account Managers deliver solutions that improve results. You’ll also be trusted to identify and own process improvements that remove friction, accelerate execution, and elevate the partner experience. This internship offers hands-on exposure to commercial operations, customer success, and cross-functional project management within a fast-paced, high-stakes environment. What you’ll do Support the end-to-end launch and execution of new products, features, and national marketing campaigns, ensuring initiatives are delivered on time and drive tangible value for strategic partners. Coordinate project timelines and stakeholder dependencies across Product, Operations, Legal, and Marketing to protect partner commitments and maximize campaign effectiveness. Maintain high data integrity across CRM and tracking systems to enable accurate performance reporting, forecasting, and account health monitoring. Analyze operational and commercial metrics (e.g., delivery time, menu quality, adoption rates, campaign performance) to identify risks and opportunities, and support Account Managers with data-backed insights that improve partner outcomes. Contribute to customer success efforts by helping identify adoption gaps, operational pain points, or execution issues that could impact partner satisfaction, retention, or growth. Own and contribute to process-improvement initiatives that enhance internal efficiency, scalability, and the consistency of partner delivery across markets. Communicate project progress and outcomes clearly to internal teams and, when appropriate, external partners ensuring alignment, transparency, and trust throughout execution. Basic qualifications Currently enrolled in a full-time Bachelor’s or Master’s degree program, with graduation by 2027. Available to start on June 29, 2026 or 7th September 2026, for a full-time, 6-month internship. Proficiency in Excel or Google Sheets, including complex data manipulation and analysis. Native or professional working fluency in Dutch and fluency in English (French is a plus). Open to exploring full-time employment opportunities with Uber following the internship, should an opportunity arise. Preferred qualifications Previous experience (academic project, student organization, or internship) in project management, operations, customer success, account management, or a highly coordinated support role. A strong commercial and customer-centric mindset, with interest in understanding how execution quality drives partner performance and business results. Highly detail-oriented, with a strong sense of ownership and follow-through when managing multiple concurrent initiatives. Exceptional organizational and communication skills, with the ability to operate independently in fast-moving environments and prioritize effectively amid ambiguity. Let’s ride together Ready to ride? Uber’s mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuels progress. This isn’t the kind of place where you follow a playbook it’s where you help write one. If you’re excited by building trusted partnerships, driving customer success, and delivering commercial impact at scale, this is the place for you. The ideal candidate is commercially curious, customer-centric, and execution-focused, with a strong interest in understanding how operational excellence drives partner growth and retention. You are motivated by helping restaurant partners succeed on the Uber Eats platform and take pride in delivering work that translates into measurable business impact. You bring a structured approach to complex, multi-stakeholder projects and are comfortable managing multiple priorities in a fast-paced environment. You don’t just track tasks, you think critically about outcomes, adoption, and whether initiatives are truly delivering value for partners. You are analytically minded and confident working with data to identify trends, flag risks, and support Account Managers with actionable insights. At the same time, you communicate clearly and proactively, ensuring alignment across internal teams and building trust through reliability and follow-through. Above all, you demonstrate a customer success mindset: you anticipate partner needs, act with urgency when issues arise, and take ownership of improving processes that enhance the partner experience and support long-term commercial growth. Benefits and Work Environment Compensation: Monthly stipend of 2,657 EUROS, Housing Allowance 600, Uber credits approx. USD 263 per month and other internship-specific perks. Office Culture: Offices are key to collaboration. We work in a hybrid-mode at the moment. Inclusion: Uber is an Equal Opportunity/Affirmative Action employer. We value diverse perspectives and provide reasonable accommodations for candidates with disabilities. We are Uber. The go-getters. The kind of people who are relentless about our mission to help people go anywhere and get anything and earn their way. Movement is what we power. It’s our lifeblood. It runs through our veins. It’s what gets us out of bed each morning. It pushes us to constantly reimagine how we can move better. For you. For all the places you want to go. For all the things you want to get. For all the ways you want to earn. Across the entire world. In real time. At the incredible speed of now. The idea for Uber was born on a snowy night in Paris in 2008, and ever since then our DNA of reimagination and reinvention carries on. We’ve grown into a global platform powering flexible earnings and the movement of people and things in ever expanding ways. We’ve gone from connecting rides on 4 wheels to 2 wheels to 18-wheel freight deliveries. From takeout meals to daily essentials to prescription drugs to just about anything you need at any time and earning your way. From drivers with background checks to real-time verification, safety is a top priority every single day. At Uber, the pursuit of reimagination is never finished, never stops, and is always just beginning.

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