HAYS IT is assisting one of their clients, active in the SaaS industry, in their search for a freelance Service Delivery Manager. They are located in Antwerp.
As a Service Delivery Manager, you support services for one or more existing customers. In this role you will have a clear focus on maximizing customer value. You will follow up on scope, budget, quality, planning, risks and resources to ensure successful execution of the assigned support services.
The ideal candidate has:
* At least 4-5 years of experience in a similar role is required.
* Good understanding of business processes and methodologies like Agile and ITIL and experience as a Service Delivery Manager or Project Manager in an IT software environment (preferably ERP) is required.
* Experience in the Energy and/or Utilities sector is a major plus
* Fluency in Dutch & English is required.
This is a long term project with possibility of extension, the start date is ASAP and our client has a hybrid homeworking policy.
If you are interested, you can always contact Ilan, Hays IT via ilan.vanaerschot@hays.com or on + 32 (0) 3 302 07 06