Job Description
The Underwriting Assistant will partner with underwriters and Shared Services Centers (SSC) partners for end-to-end processing of new, renewal business as well as endorsements.
* Liaising with brokers/clients, gather information necessary to prepare quotes (either for new submissions or renewals) and update raters when deemed necessary.
* Prepare the referral documentation.
* Issue quotes upon receiving instructions from the Underwriter.
* Capture information/documents – Transaction file management.
Post-Binding Activities
Participate in post-binding and servicing activities:
· Update bind subjectivities.
· Update rater/systems when deemed necessary.
· Policy booking and issuance:
* Ensure quality and timeliness of issuing & booking instructions and follow-up on outstanding policies before hand-off to SSC operations,
* Support preparation of Binder/slip, policy, and endorsement for the SSC to issue.
· Follow-up on opened subjectivities, support cancellations letters preparation when deemed necessary.
· Support underwriters around necessary gathering and processing of documentation for purchased reinsurance (as applicable).
· Liaise with brokers/clients to obtain information needed to prepare adjustments on policies where premium is based on rate (TO, travel, salaries, …).
· Partners with the Collection department:
* Handles Finance queries.
* Support their effort to recover unpaid premium.
Technical Direction
Work with underwriters:
· Set-up systems and underwriting platforms.
· Provide technical direction to underwriters on workflow management tools: research & resolve processing problems in workflow management tools.
· Assist w. data/portfolio management.
· Assist with Data Integrity together with underwriters.
· Support UW projects on an ad-hoc basis.
· Compliance/Conduct support.
* Support the completion and binding of raters in a timely manner.
* Support UW with reviewing outstanding quotes and ensuring timeliness of booking instructions, during Audit preparation and with addressing complaints.