We are actively seeking an experienced Key Account Manager to join an innovative international company dedicated to fighting telecom fraud (including SIM-swap, interconnection abuse, SIMbox fraud, mobile money fraud, and more). Based in Ghent, you will be responsible for a portfolio of strategic clients across Africa and Latin America, playing a central role in contract renewals, client relationship strengthening, and payment follow-up. You will evolve within a human-sized, agile, multicultural organization with a strong international impact. Manage a portfolio of telecom key accounts across Africa and Latin America Lead contract renewals: anticipate deadlines, coordinate internally, and follow up proactively Define commercial strategies tailored to local (cultural, political, and economic) contexts Maintain strong client relationships through rigorous follow-up of actions and related documentation Collaborate closely with Finance to ensure effective customer credit control, including payment monitoring, reminders, and collection actions. Support business development and participate in pricing and contractual negotiations Accurately document every stage of the sales cycle and streamline internal processes Higher degree in business, management, or communications Minimum of 7 years of international B2B sales experience, ideally within the telecom or IT industry Solid understanding of African and LATAM markets Skilled in managing complex sales cycles and operating in multicultural environments Excellent command of French and English (C1 level minimum), Spanish is a valuable asset Strong adaptability, negotiation, and problem-solving skills Excellent client relationship management with a proactive and personalized approach Entrepreneurial, proactive and autonomous mindset Appreciation for multicultural environments and international collaboration Permanent contract (CDI) within a dynamic, i... Key Account, Credit Control, Documentation, Communication, Corporate Sales, Business, Latin Language, Sales Cycle, Internal Processes, Customer Credit, Management, Asset, Economy, Finance, Stage, Negotiation, Monitoring, Contracts, Sales Cycle, Telecommunication, Key Account, Coordination, Payments, IT sector, Pricing, Commercial Strategy, Problem Management, Agile Methods, Proactivity, Entrepreneurship, Management, Adaptability, Negotiation, Customer Management, Proactivity, Politics, Renewals, Customer Relations, Streamline, B2B Sales Originele vacature is te vinden op StepStone.be – Maak nu een Jobagent aan op StepStone en vind je droombaan! https://bit.ly/2jPYsZC Vind gelijkaardige jobs, informatie over werkgevers en carrièretips op StepStone.be!
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