As Senior Revenue Operations Manager, your mission is to make Wooclap's revenue growth predictable, scalable, and measurable across our different segments and go-to-market motions.
You will act as the single owner of revenue operations, ensuring strong alignment between Marketing, Sales, Customer Success and Finance, and turning strategy into efficient processes, reliable data, and clear decision-making.
This role is critical to:
* generating and converting qualified pipeline,
* accelerating self-serve and sales-led revenue,
* and building a solid revenue engine to support Wooclap's international growth.
Key responsibilities
Revenue strategy & cross-team alignment
* Act as the backbone of Wooclap's Revenue strategy, in close collaboration with Leadership
* Align Marketing, Sales and Customer Success on funnel definitions, KPIs and revenue targets (new ARR, retention, expansion).
* Structure and optimize the full customer lifecycle.
* Bring clarity across segments (Education / Corporate) and motions (self-serve vs sales-led)
Funnel & process ownership
* Design, document and continuously improve revenue processes (lead qualification, renewals & expansion processes, low-touch methods/ scalable motions…).
* Identify friction points and bottlenecks across the funnel and fix them
* Improve forecast accuracy on together with the finance team.
Tools, systems & data reliability
* Own Wooclap's Revenue tools ecosystem (CRM, billing, analytics, marketing tools)
(e.g. Hubspot, Pipedrive, Metabase, Teamleader, etc.)
* Ensure data consistency, automation and reliability across systems
* Be the go-to person for CRM structure, data model and evolutions
* Partner with Finance to ensure alignment between revenue data and financial reporting
Reporting, insights & decision support
* Build and maintain dashboards covering:
o pipeline & conversion
o lead quality (MQL / SQL / CSQL)
o renewals, churn & expansion
o self-serve vs sales-led performance
* Provide clear, actionable insights to:
o Heads of Sales, Marketing, CX
o Leadership team
* Translate data into concrete recommendations to drive revenue impact