:
1. Reports to Team Lead Site Services or above
2. Responsible for the logistics setup of 75+ studies.
3. Ensures timely preparation of import permit documents and provides them to Sponsor/CRO and/or Importer of Record.
4. Ensures all logistics aspects are considered for Sponsors/CRO and Site Services during the set-up phase of a study.
5. Monitors and maintains the logistics set up of studies, monitors any communication related to database updates and implements changes when required.
6. Responsible for daily interaction with clients/cro in preparing proforma invoices for import permits and approvals to release supply orders as well as 3rd Party Proforma communication to ensure orders and samples are shipped accurately.
7. Maintains Manufacture List; courier contact sheets; special account set ups
8. Attends internal study protocol meetings and reports to the team about supply and/or courier set up requirements working closely with Project Manager and/or designee
9. Supports the site services logistics coordinators
10. Coordinate the review and action required on custom reports
11. Request
12. Review
13. Action/Follow Up
14. Supports in the investigation and solving of Quality Events
15. Delayed or missing shipments
16. All courier events and failures