WORKING METHODS, ENVIRONMENT AND CONDITIONS
Project duration: 400 days
Initial contract duration: 170 days
Expected start date: ASAP
Service delivery mode: Far-Site
Offer: 100-140 eur/day depending on experience.
Deadline to apply: 20. October.
Service delivery
The services shall be performed remotely in Far-site location within EU territory only. Laptop will be provided by the Commission and must be collected in Brussels.
Onsite presence may be requested with a notice period of 7 days.
The global amount of 0 EUR will be included in the specific contract to cover the travel expenses between our premises and place of service execution (as stated in the formal offer).
SPECIFIC EXPERTISE
Following specific expertise is mandatory for the performance of tasks:
• ITIL foundation certification
KNOWLEDGE AND SKILLS
Following skills and knowledge are required for the performance of the above listed tasks:
• Proven knowledge in end user assistance and support of information systems.
• Good knowledge of ITIL.
• Knowledge of wiki, collaborative sites and social networks.
• Knowledge of the office automation tools used in the contracting authority (MS-Office, Microsoft Teams).
• Good IT skills. Work experience with SAP, and Oracle is a plus
• Analysis and problem solving skills
• Very good knowledge of SQL, Eclipse, business workflow applications analysis tools, Logfile tools (eg Kibana).
• Ability to provide viable solution efficiently and fast.
• Ability to give business and technical presentations (with technical and non-technical audiences).
• Ability to participate actively in technical meetings.
• Ability to apply high quality standards.
• Ability to cope with fast changing technologies.
• Capability to write clear and structured technical documents.
LEVEL OF EDUCATION
A minimum educational qualification for lot 1 is: Level of education corresponding to Level 6 of the European Qualification Framework which typically corresponds to a bachelor degree of 3 years.