Mission
We are seeking an experienced
Microsoft 365 Consultant
to lead optimization, configuration, and strategic planning for Microsoft 365 services. This role involves auditing current environments, designing improvement roadmaps, and ensuring best practices for security, compliance, and user adoption.
Key Responsibilities
1. Audit & Analysis
* Perform a full audit of the current Microsoft 365 configuration to identify strengths, weaknesses, and improvement opportunities.
* Assess Microsoft Intune and Microsoft Defender configurations for compliance and efficiency.
* Review license usage and optimize allocation.
* Analyze Microsoft Teams usage, including telephony, to identify enhancements.
2. Planning & Strategy
* Develop a roadmap for Microsoft 365 optimization aligned with organizational needs.
* Create an adoption and training plan for IT leadership and end-users.
* Design strategies for Teams telephony integration and collaboration improvements.
3. Configuration & Administration
* Configure and optimize Microsoft Intune for device and app management.
* Manage security policies with Microsoft Defender and implement monitoring/reporting mechanisms.
* Administer Microsoft Teams for collaboration and telephony.
4. Support & Training
* Provide advanced technical support to IT teams and end-users.
* Conduct workshops and training sessions on Microsoft 365 tools and advanced Teams features.
5. Continuous Improvement
* Recommend ongoing improvements based on feedback and evolving business needs.
* Stay updated on new Microsoft 365 features and integrate them into company practices.
6. Security & Compliance
* Ensure configurations meet security standards and regulatory compliance.
* Collaborate with security teams to implement robust policies.
Qualifications
* Proven experience in Microsoft 365 administration and configuration.
* Expertise in
Intune
,
Microsoft Defender
,
Teams
, and license management.
* Strong project management and communication skills.
* Deep understanding of security and compliance best practices.
* Ability to train and guide IT teams and end-users.
Preferred Certifications
* Microsoft Certified: Modern Desktop Administrator Associate
* Microsoft Certified: Enterprise Administrator Expert
* Microsoft Certified: Teams Administrator Associate
* Microsoft Certified: Security, Compliance, and Identity Fundamentals
Additional Skills
* Knowledge of SharePoint, OneDrive, and Exchange Online.
* Experience in Microsoft 365 migration projects.
* MS-900 Fundamentals certification is a plus.
Soft Skills
* Excellent communication with technical and non-technical stakeholders.
* Strong analytical and problem-solving abilities.
* Adaptability to evolving technologies and organizational needs.
* Ability to foster collaboration and knowledge sharing.