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Within the IT division of the NMBS we are seeking a Senior Product Manager IT to join our Commercial Channels and Products team.
The successful candidate will play a key role in identifying, analyzing, and translating business needs into actionable initiatives that drive product success.
You will act as a critical bridge between business stakeholders and agile development teams, guiding the vision and ensuring continuous value delivery.
You will be responsible for a portfolio of IT Solutions which includes the management of the along coming roadmaps.
Key Responsibilities
Capture and structure high-level business requirements (epics) from diverse stakeholders
Translate business needs into functional requirements (features) ready for agile teams
Write clear and structured documentation, including high-level business epics and detailed functional requirements (features)
Organize and lead structured workshops with clear agendas and tangible outcomes
Draft, maintain, and evolve IT Solution roadmaps based on business input and technical feasibility
Define and prioritize Minimum Viable Products (MVPs) to accelerate value delivery and validate assumptions together with the business PO
Collaborate closely with agile delivery teams to ensure user stories are clear, testable, and aligned with value goals
Build and maintain strong relationships with business and technical stakeholders to ensure continuous alignment
Identify risks, dependencies, and potential impacts early; propose mitigation strategies where needed
Support user acceptance testing (UAT) and facilitate change management efforts
Contribute to backlog management, refinement, and sprint planning activities
Required Skills & Experience
Minimum 5 years of experience in a Business Analyst, Product Manager, or similar role
Minimum 5 years of experience in a software delivery (development) organisation
Strong organizational, facilitation, writing, and presentation skills
Strong analytical and critical thinking skills
Proven ability to translate high-level or vague requirements into actionable deliverables
Skilled in distinguishing between business-level goals (epics) and functional system features
Excellent communication skills, with experience engaging senior business leaders and executive stakeholders
Experience working within agile development teams, preferably using Scrum or SAFe
Solid understanding of product lifecycle, MVP definition, prioritization techniques, and value delivery
Proficient with common agile and collaboration tools Jira, Azure DevOps, Confluence, Miro)
Ability to work in a dynamic, multi-stakeholder environment and manage competing priorities
Extensive knowledge in and practical experience with the usage of BPMn and UM
Qualifications
Certification or formal training in Agile Product Management CSPO, SAFe PM/PO, etc.)
Master education (or equivalent through experience)
Experience in digital products, customer-facing platforms, or large-scale IT transformations
Familiarity with Lean Business Case approaches or Value Proposition Canvas
Experience in an e-commerce environment is considered a must.
Experience within the public transport domain is considered a plus.
Languages
Proficiency in English, Dutch and French (mandatory)
Seniority Level
Senior to Lead level
Our offer
Within our open corporate culture, you contribute to the digital transformation of SNCB. You will have a job with social impact and ample opportunity to make your own contribution. In addition to a good work-life balance and a competitive salary, you will receive the following benefits:
the possibility to work remotely + flexible working hours;
35 days of leave;
a company car + a public transport season ticket;
a target bonus;
a comprehensive insurance package (affiliation without own contribution, excl. outpatient costs for family members)/
hospitalisation and dental care for the whole family;
outpatient costs (= medical costs separate from hospitalisation);
group insurance: supplementary pension, work disability and death (cafeteria plan);
accidents at work (extralegal);
meal vouchers and eco-vouchers;
net allowances for remote working and carwash + internet budget.
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