Company Description
We’re Ace & Tate — and yes, we make glasses. But more than that, we make working here the effort worth it.
Role: Regional Manager Belgium & Amsterdam (40 hours)
What Our Regional Managers Do
* Lead with energy and focus coach, support, and motivate Store Managers across Belgium and Amsterdam to build strong, inclusive teams and deliver excellent results.
* Grow your people guide Store Managers through onboarding, 1:1s, performance reviews, and succession planning to ensure they and their teams thrive.
* Own the numbers track KPIs like sales, conversion, NPS, UPT, and lens upgrades, turning insights into action to reach regional targets.
* Be present and hands‑on visit stores regularly, support with coaching, operational routines, and optical compliance, and stay close to the day‑to‑day.
* Deliver standout service ensure every customer receives a seamless journey from eye test to pick‑up, using NPS and feedback to drive continuous improvement.
* Collaborate with HQ share insights from the floor, join trade and retail ops calls, and help shape the future of retail at Ace & Tate.
What We’re Looking For
* Experience 2+ years of regional manager experience, or 5+ years as a Store Manager, ideally in optics and including flagship or high‑volume locations.
* Multi‑site management preferably in Belgium or a similar retail landscape.
* Commercial track record strong ability to coach others to hit targets.
* Optical knowledge deep understanding of optical retail, KPIs, compliance, and the customer journey.
* Leadership style hands‑on, people‑first approach that balances empathy with accountability.
* Location ideally based in the Antwerp region or centrally located for easy commuting.
* Languages knowledge of Dutch and English; French is a plus.
What We Offer
* Reward for your impact potential bonus by hitting regional targets.
* Time off that counts 20 days holiday (+3 after 2 years, +2 after 5 years, fulltime).
* Travel without worries reimbursement if commuting >10 km.
* We care about you access to OpenUp for online psychologist sessions, ClassPass, and healthy snacks.
* Look stylish free and discounted glasses and sunglasses.
* A culture to love team events, great vibes, and a company you can be proud of.
* Time to grow unlimited access to our internal learning platform.
* For now and later participation in our pension plan.
#J-18808-Ljbffr