Context
We have an exciting opportunity for a Client Segment & Go-to-Market Manager within our Private Banking division. Reporting to the Head of Client Segments and Go-to-Market, you will play a pivotal role in defining client-centric strategies and leading the end-to-end implementation of go-to-market initiatives supporting acquisition, servicing and delivery of sustainable growth.
The ideal candidate is a strategic commercial thinker and strong communicator, with proven ability to influence stakeholders, manage complex projects, and translate business objectives into impactful commercial programs.
Your position
* Define the strategic approach to client segments:
* Shape and articulate value propositions for assigned client segments, including products, services, tools, engagement and communication frameworks ensuring consistent service and experience across channels and across the journey.
* Align segment strategies with overall business objectives, growth and revenue targets
* Analyze client behaviours, trends (including digital) and competitive dynamics to identify short and long term growth opportunities.
* Drive go-to-market planning and implementation:
* Lead go-to-market initiatives, planning and implementation for new products, tools, and services, shaping the client journey end-to-end
* Design commercial calendars and activation plans to support the delivery of our value proposition, acquisition and retention approaches
* Collaborate and steer for continuous improvement:
* Partner with private banking teams, product teams, and other stakeholders to ensure successful implementation
* Provide guidance, tools, and support best practices
* Monitor, analyze, and report on performance against KPIs, incorporating feedback from clients and stakeholders.
* Optimize strategies and results. Collaborate on enhancements to offerings, processes, and service delivery.
Your profile
* A degree in Finance, Marketing, Business Administration, or related fields.
* 5-7 years of experience in Strategy, Consulting, and/or Product Management roles within the banking or financial services industries.
* Proven experience in developing and executing customer segmentation strategies and value propositions, involving cross-organizational coordination and project management.
* Fluency in French, Dutch and English
* Strong communication, interpersonal, and analytical skills.
* Self-motivated, detail-oriented, and capable of working in a fast-paced environment.
Our offer
For more than 150 years, Degroof Petercam has been a reference investment house. Entrepreneurship is our DNA, expertise is our fuel. You will become part of a company with highly skilled, talented and passionate experts that aim for nothing less than excellence. The impact of our work goes beyond profit by looking at business from a broader perspective, challenging those who want to intellectually. As a part of Indosuez Wealth Management and Crédit Agricole, we offer our people ongoing learning and development and mobility on an international scale.
In addition to our fascinating work environment, we also offer:
* A broad offer of learning & development programs including a Degroof Petercam Academy for both professional and personal goals.
* An attractive and market conform compensation package
* Flexible working hours & teleworking
* An Employee Social Engagement Program
* Access to the same Private Banking Expertise as our clients