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Junior Information Management Consultant
gestion de l’information, pas d'experience, consultant·e, développeur·se Belgium
We are accepting applications for March and September
“Working in the Customer Communication Management team in Fluvius, we’re responsible for implementing and optimizing the outbound communication to customers and partners of Fluvius through all the various channels. For example, sometimes customers have the right to compensation if their distribution network isn’t working as promised. Before our project, this whole process was being managed via Excel, so we set up a digital tool that automatically sends out the necessary information to the client. When they’ve filled in the forms, the data comes back to customer service for processing. This way, everyone saves a lot of time and frustration.” — Pieter Van de Gucht
Like Pieter, you’ll be doing a mixture of functional and technical consulting, straddling the business and IT side of our projects. What does that mean exactly? A project from start to finish typically goes a bit like this: first, you visit the customer and organize workshops to analyze their way of working. Based on that information, you create blueprints, drawing up all processes and suggesting optimizations. Then the IT part comes into play; you’ll input these processes to a software package and do some coding to make sure the solution is a perfect fit. After testing whether everything works properly, you’ll train the customer in how to use the new system. Voilà, that’s it!
Prepare yourself for an interesting journey in information management, working on exciting projects for a broad range of companies and industries!
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Merci pour votre candidature.
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What team will you be part of?
EIM has around consultants around the world. Mostly In the Benelux area. They work on the optimization of document and information flows in different sectors. Their goal is to make sure all process stakeholders have the right information available at the right time. As you know, there is a lot of information flowing into and out of a company daily. What do we do with it? How do we share and store it? What should we delete? You’ll find out all the answers on the team!
in Antwerp, Ghent, Kortrijk, Liège, Lummen, and Wavre, but as a consultant, you’ll sometimes find yourself on-site with our customers as well. We offer flexible hours, and we’ll find the perfect balance together. You’ll also work with many different people: your own team members, colleagues from other teams, project managers, stakeholders, or even the CEO.
Prepare to launch your career like a rocket! At delaware, you’ll enjoy in Belgium and beyond. We’ll provide you with every single day. If you’re motivated, the sky really is the limit.
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Are we a match?
First of all, it’s important to know that we employ all kinds of people and profiles at delaware. Don’t worry if you can’t meet all our requirements. If you can meet some of them, then we want to hear from you and learn all about your skills, talents, and motivation.
So, if you.. .
4. Are a student who’s in their final year or a young professional with one or two years of experience
5. Are tech savvy and intrigued by technology
6. Have an analytical mindset and are driven to optimize the efficiency and effectiveness of business processes
7. Have an interest in exploring how IT can add value to business processes by experimenting with software packages, such as OpenText
8. Have an instinct for consultancy: you’re open to developing the necessary communication skills to connect with and guide business stakeholders and clients
9. Speak English fluently, preferably in combination with Dutch or French
10. Have a driver’s license, to get wherever you need to be
11. Are motivated to learn and eager to take on new challenges
... then you’re the Junior Information Management Consultant we need!
Let's chat!
Come and have a chat with us and tell us all about your skills, talents, and previous experience. If you’re interested in multiple vacancies, we’ll keep the conversation open so you can consider all options.
Are you keen to help us grow and contribute to delaware’s story? Feel free to connect with us if you have any questions whatsoever. Already convinced? Click the Apply Now button below, and hopefully we’ll get to meet each other soon!
delaware is committed to creating an inclusive work environment that empowers all our people. A diverse workforce is the best guarantee of success for our employees, our customers, and our partners.