At IKEA it's all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment.brThe full job description covers all associated skills, previous experience, and any qualifications that applicants are expected to have.brWe're a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right! Our modus operandi is to connect to people by listening to their personal needs and to create genuine interactions.brWe're a bunch of people who are truly passionate about people! Job description Provide analytics to validate and support in building hypotheses, in close cooperation with global Remote Analytics, to create insights in performance and guide business decision making• Create and run ongoing reports specific to the country to build continuous insight into local performance and help identify areas for improvement• Actively analyze all relevant data sources to create accurate and compelling insights• Generate insights to support the Experience Design Manager in creating awareness and triggering action both within and beyond the RCMP to create great customer experiences and maximize business outcomes• Ensure close collaboration and integration with group Remote Analytics to align on common priorities and ways of working as well as to share insights• Ensure collaboration with Sales and Resolutions as well as other relevant stakeholders within country RCMP to share actionable insights and contribute to continuous improvement Profile Your backpack is on our wish list! If you don't recognize yourself in all these points, you might still be an excellent candidate for the role. xirbnpk brWe like to think long-term and invest in people's development together with us.brbrWe believe your backpack consists of:brRemote working/work at home options are available for this role.