Job Title: Product Strategist for Credit Solutions
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Job Description:
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We are seeking a highly skilled and experienced professional to join our team as a Product Strategist for Credit Solutions. In this role, you will play a key part in shaping the future of our credit offering by developing and improving our mortgage and professional credit products.
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As a Product Strategist, you will act as the go-to reference for both internal teams and external partners, ensuring every solution is tailored to real customer needs and aligned with regulatory and market developments.
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Your key responsibilities will include:
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* Acting as a product expert across the bank and supporting colleagues in development, sales, and management.
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* Defining features and functionalities in collaboration with the Product Owner (PO).
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* Translating regulatory requirements into product improvements that benefit both the bank and customers.
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* Understanding and anticipating customer needs through regular customer research and feedback.
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* Analysing the complete customer journey to identify pain points and improvement opportunities.
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* Staying on top of market trends, competitor activity, and customer behaviour to inform strategic decisions and product enhancements.
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* Helping shape the product strategy and supporting the Cluster Product Owner (CPO) and PO in building a clear, forward-looking vision.
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* Assisting in crafting communication campaigns across all channels and ensuring legal, compliance, and tax validations are complete.
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* Representing the product in media and professional events as a spokesperson.
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* Managing pricing strategies, budgets, and reporting to drive business growth and improve profitability.
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Key Qualifications and Skills:
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To succeed in this role, you will need to possess:
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* A minimum of 3 years' experience with mortgage or professional credit products.
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* Strong knowledge of leasing, factoring, and collateral.
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* University degree in economics, business, law, or equivalent through experience.
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* Excellent verbal and written communication skills, including proficiency in PowerPoint, storytelling, and crafting clear, engaging presentations.
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* Confident interactions with senior stakeholders and subject matter experts.
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* Strong customer orientation and strategic mindset.
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* Ability to think conceptually and leverage data insights to inform decisions.
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* Proven experience in project management, particularly in digital and agile environments.
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* Competence in planning, executing, monitoring, and closing projects.
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* Advanced Excel skills for performance tracking, analysis, and scenario simulations.
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* Proficient in English, fluent in either Dutch or French.
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What We Offer:
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At BNP Paribas Fortis, we offer a range of benefits to support your career development and work-life balance, including:
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* A permanent contract with an attractive salary package.
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* The opportunity to work at our Brussels headquarters, just a short stroll from the railway station.
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* Support for your work-life balance through flexible working arrangements.
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* Opportunities for 'horizontal' and 'vertical' career development within our diverse departments.
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