Function
1. Handle Technical Claims: Efficiently manage and resolve claims via email and phone.
2. Troubleshoot Issues: Use your expertise to diagnose and address technical problems.
3. Communicate Effectively: Maintain clear, friendly contact with customers throughout the support process.
4. Collaborate: Work closely with the Service Manager and stay updated on production methods.
5. Support as Needed: Assist with Technical Customer Care visits and contribute as a reliable team player.
Profile
6. Technical Savvy: You have experience reading technical drawings and understanding electrical and mechanical systems.
7. Hands-On Experience: Your background as a service technician has honed your troubleshooting skills.
8. Problem Solver: You excel at finding creative solutions to technical issues.
9. Customer Champion: You communicate clearly and effectively with a friendly attitude.
10. Adaptable: You thrive in dynamic environments and are open to learning new tools.
11. Detail-Oriented: Accuracy and thoroughness are second nature to you.
12. Team Player: You collaborate well and support your colleagues.
13. Fluent in English: You work well across diverse markets and cultures.
Offer
Pharma Technology offers an extremely competitive salary package tailored to your experience and expertise, along with a range of attractive fringe benefits. Our comprehensive compensation plan reflects our commitment to valuing and rewarding your contributions.
Career Path:
Start with us and, after three successful years, you could advance to a Team Leader role, guiding a team of Field Service Technicians and becoming our next Customer Support Team Leader.
Ready to Make an Impact?
Join us and be part of a team where your skills and ideas are truly valued. If you're ready for a rewarding role in a company that values growth, creativity, and collaboration, apply now!
Visit www.pharmatec.be and watch our vidéo https://www.youtube.com/watch?v=x8Z52eOoBsQ for more information.
Apply Now Placed on:Thu 12 September 2024 Location: Nivelles var shares = []; shares.push("linkedin"); shares.push("facebook"); shares.push("twitter"); shares.push("whatsapp"); shares.push("email"); j = jQuery.noConflict(true); j(document).ready(function(){ j("#shareIcons").jsSocials({ showLabel: false, showCount: false, shares: shares }); });