ABOUT US:
Leica Geosystems, part of Hexagon, is a global company supporting measurement professionals worldwide. Based in Switzerland and with 200 years’ experience it offers products for surveying and geographical measurement and is the global market leader for geodetic instruments.
Hexagon is a global leader in sensors, software and autonomous solutions and has approximately 21k employees in 50 countries.
Hexagon’s Geosystems division provides a comprehensive portfolio of digital solutions that capture, measure, and visualize the physical world and enable data-driven transformation across industry ecosystems.
TASKS AND RESPONSIBILITIES:
* Daily management of the agenda of the installers and the product specialist
* Continuous communication with the sales colleagues, product specialist, installers, and end users
* Coordinating installations, interventions, and ‘Customer Care Packages’
* Following up with installers in managing the ‘Leica Field Tool’
* Close cooperation with the Customer Care colleagues: checking machine control orders for accuracy and completeness
* Optimally monitoring the stock of the installers and product specialist (responsible for stock replenishment)
* Managing the rental stock of the machine control department
* Logistics hold no secrets for you; you strictly follow the logistics process from A to Z, making use of SAP
* Assisting the team colleagues three days a week in carrying out installations and interventions
* An initial experience with earthmoving or agricultural machinery (welding, assembly, hydraulics, and electrical installation) is desirable
* Excellent communication skills
* Customer- and solution-oriented, but also a problem solver with a flexible attitude
* Ability to deliver clear and effective training sessions and demonstrations
* This role mainly takes place in the field, where initiative and good time management are key
* Ability to work independently within a team
* Represent Leica Geosystems in a professional manner (with customers, on-site) and handle tools, equipment, and the company vehicle with respect
EDUCATION / COMPETENCIES / EXPERIENCE / PC SKILLS
* Strong organizational and administrative skills
* A solution-oriented mindset with a good dose of common sense
* Ability to multitask, set priorities, and manage time effectively
* Enjoys calling customers and working proactively
* Flexible and stress-resistant, with a drive to achieve top customer satisfaction
* Knowledge of logistics processes (SAP R/3 experience is a plus)
* Solid skills in Office 365
* Interest in machine control technology
LANGUAGE SKILLS
* Bilingual Dutch–French, with good English as an asset
TRAVEL
* Occasional travel abroad (Netherlands, Luxembourg, Denmark)
OFFER:
* Competitive remuneration package: CAO90 Bonus. The bonus is calculated according to the company's performance.
* Stable employment conditions: permanent contract
* Meal vouchers (8€/worked day)
* Vivium Group insurance
* DKV Hospitalisation insurance + DKV Ambulant
* Fully equipped work van, including fuel card
* Homework compensation
* Laptop
* Cell phone