Job Description
Circle K Belgium is looking for an Inside Sales Manager Proxifleet.
Are you a driven people manager with a passion for sales, customer focus and innovation, and eager to play a key role in shaping the mobility of tomorrow? Then this challenge is for you
Help build the mobility of tomorrow
The mobility solutions market is rapidly evolving and highly competitive. New players, alternative energy sources (such as EV charging, CNG and hydrogen) and changing regulations create a dynamic and challenging environment. In this context, as Inside Sales Manager Proxifleet, you will help shape the future of professional mobility, with customer focus, innovation and process optimization at the core. You will operate in a mature market where price sensitivity, digitalization and risk management are key factors. The growth of our activities requires a flexible, forward-thinking approach, with a strong focus on attracting volume and optimizing margins.
Your challenge
As Proxifleet Manager, you are responsible for the daily operations of our ProxiFleet activities. You lead a team of about 15 colleagues in a dynamic and fast-growing environment. Together, you ensure excellent service to our 40,000 small B2B customers and 82,000 cardholders.
What you will do
* Lead, motivate and develop your team (sales & back office) and foster a positive team dynamic.
* Set clear objectives and closely monitor results (sales volumes, customer retention, conversion rates, churn).
* Optimize processes and drive innovation, including through digitalization and automation (e-contracting, e-mandates, e-scoring).
* Manage transition projects to new tools, processes and structures within Circle K.
* Work closely with marketing, business development and other departments to seize commercial opportunities and create synergies.
* Ensure the quality of our customer service and drive continuous improvement.
* Manage workforce planning, recruitment and HR aspects.
* Contribute to financial risk management and prevent disputes.
* Provide reporting and share insights with your team.
* Build expertise in customer service/call center activities and facilitate collaboration with other business lines.
Your profile
* Master's degree or equivalent experience.
* Proven leadership skills and experience in people management.
* Innovative, creative and analytical mindset.
* Affinity with sales, customer focus and process optimization.
* Assertive, strong communicator and able to motivate others.
* Trilingual (NL/FR/EN).
What we offer
* An attractive salary, a bonus based on your performance and that of the company, and extra-legal benefits such as health insurance, pension savings, etc.
* A full-time position based at our office in Auderghem.
* A pleasant working atmosphere where we value our employees.
* Opportunities to develop and grow within an international company: "As you grow, we grow together."
Working at Circle K
You will join an international, multicultural environment where collaboration, innovation, and quality are central. You will have the opportunity to make an impact on the future of mobility in the Benelux and Europe.
Circle K Belgium is a joint venture with TotalEnergies and market leader with more than 550 service stations. Circle K Belgium is part of Alimentation Couche-Tard, a world leader in the convenience sector.
We strive to meet the needs of people on the move and make life easier for our customers. To achieve this, we offer fast and friendly service and provide convenience products, including food and hot and cold drinks, and mobility services, including road fuel and charging solutions for electric vehicles.
Our vision: to become the world's favorite destination for convenience and mobility.
Our mission: to make our customers' lives a little easier every day.