Business Analyst - Manufacturing Expert
Services / Business Services Rue du laid burniat, 5, 1348 Ottignies-Louvain-la-Neuve, Belgique
About the job
As Business Analyst,you will implement Odoo. You'll be in direct touch with the clients to help them with the good use of all Odoo apps (eCommerce, Manufacturing, Inventory, Project, Website...). Therefore, you will analyze their needs, design the solution, configure their flows as well as deliver personal training sessions. You will be at the front seat to ensure the project is delivered on time and on budget. Basically, you will be responsible to deliver the best management solution to your customers!
As Business Analyst, you will also support the growth of our partner network. You will help & coach our partners, from all around the world, to implement their customers' projects and to become Odoo Experts.
Besides, as a ManufacturingExpert, you will push the boundaries of mastery by specializing yourself in a cohesive set of apps, combining it with in-depth business knowledge. You will receive regular training to keep on increasing your proficiency in Odoo, both at a functional and technical level, as well as developing a clear understanding of the field realities in which you are going to operate during your projects.
With this double-hat, you will join our center of excellence aiming at supporting our business services, increasing our community knowledge and putting your application(s) on the map. Among other activities, you will:
1. Be a reference point for the business analysts' team by supporting, coaching and training them;
2. Collaborate with our Product Owners to transmit customer and partner feedback;
3. Support our Sales and Marketing teams develop your apps reputation;
4. Be highly involved in the Odoo Experience, our annual event;
5. Develop new service offerings on top of the existing ones;
6. And many more
This role is challenging, but intellectually stimulating, and profoundly rewarding since you help our customers, partners and colleagues take the best advantage of our MRP suite of apps. Despite the specialization, the diversity of missions makes everyday a different experience.
In the very first weeks, you will quickly get involved in your first projects receiving the support of more experienced colleagues, going through an onboarding of 6 months in our Quickstart team. You will progressively increase your level of autonomy but never forget that two heads are better than one! You won't have time to get bored as each project is different (industry, scope, etc.)
You'll never get bored!
Project implementation (50-70%)
7. Gain trust of your customers
8. Analyze the customer's needs and suggest solutions
9. Implement the agreed solution (including configuration and development)
10. Make your customer/partner an Odoo Champion (training)
11. Follow the project and communicate about its status and ongoing tasks
12. Organize and follow-up Odoo implementations
Internal improvement (30-50%)
13. Support, coach and train other team members
14. Produce enlightening content
15. Collaborate with the Product Owner team
16. Participate in sales and marketing activities & develop new business services
About you
At Odoo, we value your skills more than your resume.
Here's what we expect from you:
Must have
17. 2 to 6 years of experience in the Manufacturing domain
18. Solid knowledge of Manufacturing
19. Fluent in English and French or Dutch
20. Valid work permit for Belgium
21. Learn fast & multitasking
22. Good communication and negotiation skills
23. Autonomous, assertive and proactive
24. Professional proficiency in spoken and written English
Nice to have
25. Experience in ERP implementation
26. Proven track record of participation in lean manufacturing or six-sigma implmentations
27. Affinity with the IT world
Discover our
day-to-day job!
What's great in the job?
Get ready for some serious responsibilities and the freedom to shine in a rapidly evolving company. You'll be part of an awesome team in a friendly and open work culture.
Expect diversity in your projects, giving you a chance to dive into various business industries and broaden your horizons. And here's the cherry on top: you'll get two weeks of intensive functional training, culminating in a shiny certification.
Must read!
What we offer.
Full-time CDI
A 38 hours/week contract including 2 days of home-working per week and flexible hours.
Peaceful work environment
Located in a renovated farm in the countryside. No open space, cosy offices, a game room, and a lunch room.
Flexible salary package
Car, fuel card, up to 35 days off per year, meal vouchers, eco-cheques, hospital insurance, representation fees to cover all your expenses, and much more!
Trainings
12 days/year, including 6 of your choice, for personal development.
Exchange program
After 2 years of experience, apply to a similar position in a subsidiary of Odoo.
Chef cooking delicious lunch
Lunch meals every day at the office, as well as free coffee and fruits from local producers. Because well-fed developers are happy developers.