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Social media crm specialist

SAMY Latam
Publiée le Publiée il y a 7 h
Description de l'offre

About Samy

SAMY is a global network of independent marketing and communications agencies, using research, technology, strategy, creativity, and performance to deliver impactful, data-driven solutions and drive growth for brands. With over 1000 employees in 15+ offices across 18 countries (Europe, U.S., Latin America) and operating in 55 markets, SAMY serves over 100 leading clients, specializing in award‑winning, end-to-end digital campaigns.


Mission

Support the day‑to‑day management of social media activity by monitoring interactions, creating relevant engagement opportunities, assisting with platform adjustments in Sprinklr, and helping deliver insights that contribute to brand performance and client communication.


Job Functions

* Perform adjustments on the Sprinklr platform, including the creation of categorization filters for data collection.
* Create proactive interactions with influencers, brands, and trending topics related to the core business.
* Manage interactions across the client’s social media channels, including Facebook, Instagram, TikTok, X, LinkedIn, and YouTube.
* Communicate daily social media activities to the client, identifying and presenting relevant engagement opportunities.
* Support the development of monthly reports by providing insights and data derived from daily response activities.


Skills Requirements

* 1–2 years of experience in social media, community management, digital marketing, or related roles
* Experience managing social media interactions across platforms such as Instagram, Facebook, TikTok, X, LinkedIn, and YouTube
* Familiarity with social media management tools, ideally Sprinklr or similar platforms
* Ability to identify trends, engagement opportunities, and relevant conversations in real time
* Strong written communication skills and attention to detail
* Analytical mindset, with the ability to translate daily activity into useful insights and reporting inputs
* Proactive attitude and ability to work in a fast‑paced environment


Benefits

* Work with top global brands.
* Be part of a creative, ambitious, and passionate team.
* Location: Brazil
* International company
* Your birthday off
* Hybrid work
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