Job Title: Senior Functional Analyst
Job Overview
My Space is an online portal for citizens and businesses, enabling secure digital administrative services and personalized user experiences.
The platform aims to be scalable, flexible, and user-centric, offering 24/7 availability, personalized dashboards, improved communication, and integration with multiple public services.
Role Objective
We are seeking a Senior Functional Analyst to support and guide the team in the operationalization and continuous development of the platform.
The role involves working closely with internal teams to analyze business needs, structure data, define functional requirements, and ensure smooth integration and deployment of solutions.
️ Key Responsibilities
* Analyze and understand platform evolution needs from business units and users
* Study and structure data, ensuring proper organization and usability
* Analyze business processes and define business logic and rules
* Conduct functional analysis and translate requirements into clear specifications
* Support integration of systems, including data exchange and service orchestration
* Define technical requirements and operational constraints
* Ensure alignment with global IT architecture and interoperability standards
* Write user stories and support Agile delivery
* Ensure proper development and deployment aligned with requirements
* Collaborate with internal teams and stakeholders across departments
Platform Features & Scope
* Personalized dashboards displaying user-specific data
* Access to personal documents and administrative procedures
* Real-time tracking of requests
* Personalized recommendations and proactive services
* Improved communication between users and administration
* Integration with multiple government services
Required Skills & Experience
* Strong experience in functional analysis
* Experience working on large-scale digital platforms / public sector projects
* Good understanding of:
* Data analysis and structuring
* Business process modeling
* System integration and interoperability
* Experience with Agile methodologies and user story writing
* Ability to translate business needs into functional and technical requirements
* Strong collaboration and stakeholder management skills
Behavioral Skills
* Methodical and detail-oriented
* Customer-focused and results-driven
* Excellent communication (written & verbal)
* Autonomous and proactive
* Analytical and problem-solving mindset
* Ability to work in teams and under pressure
* Adaptable and versatile
Work Environment
* Collaboration with multiple internal departments and stakeholders
* Dynamic and evolving project scope