Deadline Date: Tuesday 15 July 2025
Requirement: DCIS Technician (Webhosting)
Location: Mons, BE
Full Time On-Site: Yes
Time On-Site: 100%
Total Scope of the request (hours): 700
Required Start Date: 25 August 2025
End Contract Date: 31 December 2025
Required Security Clearance: NATO SECRET
Duties and Role:
As part of day-to-day tasks, the contractor will work on (but not limited to):
* Supporting and maintaining core infrastructure services (including SharePoint, Active Directory, DNS, ADFS, etc.) across deployed environments.
* Assist with the deployment of new system baselines based on internal configuration and change control processes.
* Monitor performance and health of critical services, identifying issues before they impact users.
* Perform troubleshooting and maintenance for assigned infrastructure systems.
* Apply and validating security hardening policies (GPOs, baselines, patching) in coordination with the cybersecurity team.
* Collaborate with the centralized IT Service Desk for incident response, problem management, and change implementation.
* Document updates to system security settings, configuration changes, and procedures in clear, structured formats.
* Ensure that any task-related technical documentation is delivered in electronic format to meet agency compliance.
* Occasionally traveling to supported sites as part of on-site deployment, upgrade, or troubleshooting assignments
Requirements
Skill, Knowledge & Experience:
* The candidate must have a currently active NATO SECRET security clearance
* Experience in managing core IT services (e.g. SharePoint, AD, DNS) in medium to large environments.
* Foundational or working knowledge of Microsoft SharePoint and ADFS (Active Directory Federation Services)
* Good understanding of DNS architecture and domain name resolution in enterprise environments.
* Hands-on experience or clear understanding of Active Directory administration, including users, groups, and organizational units.
* Familiarity with Microsoft Windows Server environments, including system configuration, patching, and basic security controls.
* Ability to create, troubleshoot, and apply Group Policy Objects (GPOs).
* Exposure to endpoint security tools such as McAfee ePolicy Orchestrator.
* Ability to provide Level 2/3 infrastructure support, including escalated troubleshooting, system monitoring and technical documentation.
* Strong communication skills and the ability to work well within a team.
* Eagerness to learn, adapt, and contribute to a secure, high-performing IT environment.
Desirable:
* Familiarity with Windows Update Services, system patching strategies.
* Knowledge of virtualization tools such as VMware vSphere, VSAN, or Hyper-V.
* Understanding of server hardware (e.g., HP Blade servers, storage arrays) and networking fundamentals.
* Exposure to deployment tools like Microsoft Deployment Toolkit (MDT) or Windows Autopilot.
* Basic knowledge of network protocols (TCP/IP, DHCP, DNS, etc.) and how infrastructure components interact