Job Title: Communications Consultant
Language: Dutch
Location: Mechelen, Belgium
Duration: ASAP-17/12/2025 with possibility of extension.
Hybrid opportunity
Job description:
* Demonstrable experience as a Communication Consultant
* Higher education (Master or Bachelor)
* Demonstrable experience with trends and developments in the (digital) communication market, content marketing and social media (Facebook, Twitter, ...)
* Demonstrable experience in drafting and/or implementing (internal) communication plans
* Demonstrable experience in copywriting corporate, marketing and/or product content
* Language requirement: Dutch at European CEFR level C2.
Context
* Organisation and reporting
* Service: Communication (Marketing & Mobility Department)
* Reporting: head Online (and further to Communications Manager)
* Purpose of the position
* Creating and publishing relevant content according to schedule on website, app, intranet and social media
* Setting up, testing, executing and following up multistep campaigns in the CRM system
* Monitoring and improving the data quality in CRM to achieve
Core tasks
* Collecting, processing and checking data; Identifying and correcting errors
* Editorial work for all digital channels and social media (Facebook, Instagram, LinkedIn, TikTok...)
* Building mailings and campaign flows in Selligent/Airship, testing against test lists and making adjustments
* Automating and scheduling recurring campaigns
* Analyzing campaign results and reporting
* Supporting administrative tasks and on-call service
Collaboration and consultation
* Internal: regular coordination with colleagues Communication and CRM experts
* External: contact with suppliers and service providers for material, technical support and data quality
Responsibility impact
* Correct execution prevents inefficiency, loss of image and traveller complaints
* Timely problem dagger and anomaly reports are crucial for reliable service
Specific Skills
Content Creation & Editing – Digital channels (website, app, intranet)
Data Analysis & Reporting – Interpret & adjust results
Social Media Management – Facebook, Instagram, LinkedIn, TikTok, etc.
Headless CMS – Contentful & common CMS workflows
Basic HTML & SQL – Customization & data manipulation
Copywriting & Storytelling – Medium & audience‐adapted
Anomaly Detection & Resolution
CRM Campaigns – Setup, testing, execution (Selligent, Airship)
Project & Planning Skills – Recurring/multistep campaigns
Stakeholder Communication – Internal & external
General Skills
Communication Consultant
Higher Education
Dutch Language – CEFR Level C2
Copywriting – Corporate, marketing, product content
Internal Communication Plans – Creation & Implementation
Digital Communication Trends – Content marketing, social media (Facebook, Twitter, etc.)