We are looking for an IT System Engineer who will provide On-site & Remote second level support to our Managed Services Customers. Mission Be responsible for end-to-end critical incidents & problems resolutionAssist our First Line TeamProactively maintain and Administrate Customers network & servers infrastructuresEnsure that all computing operations run with optimal performance and securityAssist our Delivery Management Team in his Continue Improvement Processes.Assist our Sales Teams on technical solutions & budget evaluations.Develop & Maintain our Knowledge Database.Together with the Business Development Team work on innovative solutions and offerings. RequirementsAt least a Bachelor's degree in Computer Science, Information Technology or related fieldsA proven experience of at least 5 years in a similar positionBe able to lead and/or execute a project from beginning to endOral & Written language skills in French & English In-depth of Knowledge IT systems and infrastructure (Microsoft & Cloud architecture, M365, Windows Server, Linux)In-depth knowledge of IT Security & Networking, being able to build, manage and maintainStrong problem-solving aptitude and analyticalskillWork autonomouslyAble to evolve in a fast-moving environment and bring innovative thinkingHigh degree of accuracy and attention to detailA real Team playerStrong communication skills BenefitsA stable & motivated teamGreat client's references (PME oriented) in many different sectorsA challenging, interesting and rewarding job in an ambitious IT services company principally based in Namur with a local office in BrusselsWork in a fast-growing multi-disciplinary teamManagement encouraging the empowermentAttractive Package & Mobility advantagesOffices with easy access and parkingFull time permanent position