**Job Description for Air Export Agent
Salary
A competitive salary is offered with extralegal benefits.
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Job Description
We are seeking a motivated and detail-driven individual to join our team as an Air Export Agent. As an Air Export Agent, you will be responsible for managing smooth and timely freight processing. This includes ensuring accurate and timely data entry into our operational system, coordinating international shipments while maintaining compliance, and building and maintaining strong relationships with customers and suppliers.
Some of the key responsibilities of this role include:
1. Managing smooth and timely freight processing
2. Ensuring accurate and timely data entry into our operational system
3. Coordinating international shipments while maintaining compliance
4. Building and maintaining strong relationships with customers and suppliers
5. Ensuring arrival notices are communicated to overseas and customers
6. Ensuring accurate and timely client and vendors billing
7. Interacting with customers in arranging their international shipments, meeting customer service standards
8. Contribute to maintain good relationships with suppliers (Airline carriers, trucking companies and others involved)
9. Meet compliance at all times to regulations internal and external in accordance with government regulations
10. Ensure all customers standard operating procedures in place and updated in the DLSOPs
11. Understand department process flow, and looking for best practices to improve operational efficiency and productivity
12. Meet KPI standards in accordance with the Company's procedures
13. Overseas communications, timely responses to emails and requests (internal and external)
14. Track and trace export shipments, ensuring accuracy and efficiency