Job Description
We are seeking a dynamic Receptionist to manage front-of-house operations at our Brussels facility. The role includes welcoming visitors, managing administrative tasks for the Facilities Management team, and supporting various office functions. As the first point of contact for guests and employees, the Receptionist will ensure a professional and friendly environment, contributing to the efficient running of the site.
Key Responsibilities and Accountabilities:
1. Greet visitors with a warm and professional welcome.
2. Provide site inductions for visitors and engineers.
3. Handle all incoming calls and inquiries promptly, ensuring a courteous response.
4. Assist with booking meeting rooms in advance and on the day.
5. Provide administrative support to the Facilities Management team.
6. Cover for colleagues during sickness or holidays across support functions.
7. Receive and manage incoming post and operate the franking machine.
8. Take basic training in other areas of the support functions, as required.
Qualifications
QUALIFICATIONS AND EXPERIENCE REQUIRED:
9. Experience in a reception or customer-facing role is desirable.
10. Knowledge of facilities management is preferred.
11. Ability to build and maintain strong relationships with key staff members.
12. Ability to manage workload effectively under changing priorities.
13. Clear and concise communication skills, both written and verbal.
14. High personal integrity and professionalism, with the ability to build trust with clients and stakeholders.
15. Strong planning and organizational skills.
16. High levels of concentration, accuracy, and reliability.
17. Proficiency in Microsoft Office Suite and basic IT literacy.
Person-Specific Attributes:
18. Excellent administration skills and attention to detail.
19. Very good command of English is essential, with additional language skills being a plus.
20. Strong communication and interpersonal skills, with the ability to interact effectively at all levels.
21. Ability to work independently and take initiative while remaining responsive to direction when needed.
22. Proactive and enthusiastic attitude with a commitment to excellence.
23. Excellent organizational skills, able to manage multiple tasks and deadlines.
24. Flexible and adaptable, with the ability to handle new challenges.
25. Willingness to undertake further training and development as required.
Additional Information
We support your development! Do you feel you don’t match 100% of the requirements? Don’t hesitate to apply anyway! Eurofins companies are committed to supporting your career development.
We embrace diversity! The Eurofins network of companies believes in strength and innovation through diversity, being an Equal Opportunity Employer. We prohibit discrimination against employees or applications based on gender identity and/or expression, race, nationality, age, religion, sexual orientation, disability, and everything else that makes employees of Eurofins companies unique.
Sustainability matters to us! We are well on our way to achieving our objective of carbon neutrality by 2025, through a combination of emission reduction and compensation initiatives. We encourage our laboratory leaders to make sustainable changes at their local level, and in addition to their initiatives we count on our dedicated carbon reduction team to help us to achieve this goal!