At Sailpeak, we are a Brussels-based consulting firm specializing in guiding Banking & Insurance firms through the complexities of digital transformation.
With expertise in Business Strategy, Data & AI, and Digital Transformation, Sailpeak helps clients navigate the ever‑evolving landscape and reach new heights of success.
About the Role
We are looking for a Business Analyst with 2-4 years of experience working on AI-related projects to join our growing team.
You will be working on some of the most challenging and impactful projects across our banking and financial services clients. You will contribute to internal initiatives focused on AI solutions to expand the company’s offering.
Responsibilities
Translate the Product Roadmap into clear business requirements, user stories, and functional specs.
Act as the bridge between business and AI/tech teams, ensuring alignment and smooth delivery.
Document and optimize process flows, workflows, and functional specifications, identifying opportunities for automation and AI integration .
Improve business processes by spotting inefficiencies and proposing AI‑powered solutions (chatbots, digital assistants, intelligent agents).
Work closely with stakeholders to align priorities, manage expectations, and track progress .
Support testing, rollout, and adoption of new digital and AI-enabled solutions.
Provide insights and reporting on performance, KPIs, and adoption metrics to guide decision‑making.
You bring to the table
2‑4 years of experience as a Business Analyst
Experience deploying and scaling AI solutions (chatbots, VAs, speech‑to‑text, digital assistants).
Solid skills in requirements gathering, process mapping, and gap analysis .
Excellent stakeholder management and communication skills .
Fluency in English and French/Dutch
Experience with Scrum or Agile methods is a great plus for us.
We are looking for proactive problem‑solvers.
You’ll be working independently & autonomously.
Passion for growing, building, and continuous learning, especially around the developments within AI and Data Science.
What’s in it for you
A competitive salary and benefits package.
Working on cutting‑edge projects with leading banking clients, in a startup environment.
Exposure to a wide array of AI and data science technologies.
Mentorship from Directors and Partners with backgrounds from renowned companies like Google, PayPal, Semetis, and Sia Partners.
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