*urgent 6-12 month contract - role hiring now This is a *Belgium Hybrid* based role with an excellent immediate start within a Global Consulting company working on *analyzing, modeling, and optimizing processes across multiple domains, ensuring efficiency, alignment with strategic goals, and smooth collaboration between stakeholders.* We are seeking an experienced Expert Process Analyst to join a transversal program within the Justice sector. You will play a key role in analyzing, modeling, and optimizing processes across multiple domains, ensuring efficiency, alignment with strategic goals, and smooth collaboration between stakeholders. This is a unique opportunity to work on a large-scale transformation program with long-term impact. Your responsibilities MAP and analyze existing processes across ITSM, HR, Procurement, Projects, and Architecture. Identify bottlenecks, overlaps, and opportunities for simplification and harmonization. Engage with key stakeholders and facilitate workshops to reach consensus. Model and visualize processes using BPMN or similar methodologies. Link processes to strategic objectives and translate them into workflows. Collaborate closely with architects, analysts, and program management teams. What we're looking for 3-5 years' experience in process analysis and modeling (BPMN, Lean IT, Six Sigma, etc.). Strong background in designing, implementing, and optimizing ITIL/ITSM processes (incident, change, demand, portfolio). Hands-on experience with enterprise tools such as ServiceNow, Jira Service Management, or similar. Excellent analytical, communication, and facilitation skills. Ability to adapt to group dynamics, manage resistance, and drive consensus. Fluent in Dutch and French (both required); English is an asset. EUNationality required for this role. Why apply? Work on a mission-critical transformation program in the public sector. Long-term engagement with extensions possible into 2026/2027. Opportunity to make a real impact by improving efficiency and collaboration. We are an equal opportunities employment agency and welcome applications from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation, or age. We champion differences in technology recruitment and work with clients who actively wish to diversify their talent force - all applicants are welcome to apply.