Our clients are the leading brands in Europe, and they’re looking for a variety of digital talent for their teams. We’ll help you reach the next level with a job perfectly suited for your unique skills and aspirations.
We’re the digital consultancy & staffing firm that leading A-brands in Europe count on to make digital transitions happen. We bring together Europe’s finest talent and develop successful teams that create digital customer experiences that people want, love and talk about. Ariad consultants are specialised in digital marketing, e-commerce, digital communication, digital analytics, marketing automation, digital product design and digital transformation.
Our client operates within the banking and financial services sector and is widely recognized for its strong focus on digital innovation and customer-centric experiences. In this context, our client is seeking a resourceful Conversational UX Designer to join their team. You will design and optimize conversational experiences for their digital assistant, ensuring interactions are natural, clear, and aligned with both customer needs and business objectives.
In this role, you will play a key part in shaping how customers interact with the digital assistant, translating complex banking processes into intuitive conversational flows while collaborating with multidisciplinary teams across UX, data, AI, and product development.
Translate complex banking processes into clear and user-friendly conversational experiences
Collaborate closely with UX designers, analysts, developers, and business stakeholders
Conduct user research and testing, analyze conversation data, and iterate based on insights
Set up and evaluate A/B tests to improve dialogue performance and customer experience
Work closely with AI and data teams to improve conversational models and performance
Experience in UX writing, conversational design, or a similar UX or digital content role
Strong language skills in Dutch, with good knowledge of English
Ability to write clear, concise, and empathetic user-facing content
Experience with UX prototyping or collaboration tools such as Figma or Miro
Experience collaborating in cross-functional product or digital teams
Contractor collaboration. Long-term contractor collaboration.
You will have the opportunity to collaborate with a supportive, cross-functional marketing team.
Working from home: hybrid working possibilities depending on project needs.
You’re joining an impressive network of +100 digital consultants and the Ariad staff, all dedicated to helping and supporting each other to succeed, and drive innovation.
Gain a rich community of other digital professionals at quarterly events and meetups. Join our annual Workcation event in sunny Southern Spain.
Don’t miss out on the chance to join a top-notch team and be a part of something special.