Join to apply for the Senior Digital Workplace Engineer role at Pluxee Belgium
Pluxee is a global player in employee benefits and engagement that operates in 31 countries. Pluxee helps companies attract, engage, and retain talent thanks to a broad range of solutions across Meal & Food, Wellbeing, Lifestyle, Reward & Recognition, and Public Benefits.
Powered by leading technology and more than 5,000 engaged team members, Pluxee acts as a trusted partner within a highly interconnected B2B2C ecosystem made up of more than 500,000 clients, 36 million consumers and 1.7 million merchants.
Conducting its business as a trusted partner for more than 45 years, Pluxee is committed to creating a positive impact on all its stakeholders, from driving business to local communities, to supporting wellbeing at work for employees while protecting the planet.
Join our team in Belgium as a Senior Workplace Engineer, where you will be responsible for delivering, supporting and evolving digital workplace environments in a global context. This role encompasses both strategic responsibilities—like architecting scalable solutions and managing vendor relationships—and hands‑on technical support, including Level 1 and 2 issue resolution.
In addition, the role includes direct people management responsibilities, overseeing a team of 3 experienced digital workplace engineers.
Responsibilities
* Provide Level 1 and Level 2 support for complex technical issues, especially within Microsoft 365 and collaboration platforms.
* Lead the deployment, configuration, and lifecycle management of workplace technologies and endpoint devices.
* Architect secure and efficient digital workplace solutions, ensuring alignment with organisational goals.
* Manage Microsoft 365 productivity tools (Exchange Online, Teams, SharePoint, OneDrive, Power Automate).
* Administer and optimise endpoint management systems (Intune a plus).
* Automate tasks and processes using scripting tools like PowerShell and Power Automate.
* Guide a local team in implementing global workplace strategies and governance.
* Manage and develop a team of 3 experienced digital workplace engineers, fostering a collaborative and high‑performing environment.
* Conduct performance monitoring, trend analysis, and prepare operational reports.
* Develop and deliver training and onboarding content for end‑users.
* Lead ITIL‑aligned service management processes and ensure compliance with SLAs and KPIs.
* Build and manage relationships with vendors, negotiating service contracts and ensuring quality delivery.
* Maintain and evolve documentation, support procedures, and process standards.
Qualifications
* 5+ years of hands‑on experience in workplace engineering, including user support and global IT operations.
* Expert knowledge of Microsoft 365 suite and endpoint management tools (Tanium is a must).
* Strong troubleshooting experience with Microsoft environments and device security practices.
* Advanced scripting and automation skills (PowerShell, Power Automate).
* Proficient in ITSM tools like ServiceNow and familiar with ITIL v4 practices.
* Fluent in English and Dutch/French (additional languages a plus).
Certifications
* Microsoft 365 Certified: Administrator Expert (MS‑102 + required Associate cert)
* Microsoft 365 Certified: Fundamentals (MS‑900)
* Microsoft Certified: Power Platform Fundamentals (PL‑900) – strongly recommended
* Microsoft Certified: Security, Compliance, and Identity Fundamentals (SC‑900) – a plus
Benefits
1) A meaningful job: Be the change! Help us build the future of employee benefits by bringing to life sustainable and personalised experiences and contribute to make a real impact on millions of lives. Our business model delivers not just for individuals but their communities too, by supporting local businesses and economies.
2) A great culture: People matter – a lot! Be part of a multicultural team that moves as one in a fast paced and innovative environment. We respect and care authentically about our people, we embrace wellbeing and work‑life balance, new ideas and we have a lot of fun!
3) An empowering environment: Be yourself! At Pluxee we proudly embrace diversity and value the uniqueness of our talents, fostering an inclusive work place where all abilities are celebrated, and equal learning and growing opportunities are a given.
Job Details
* Seniority level: Mid‑Senior level
* Employment type: Full‑time
* Job function: Information Technology
* Industries: Consumer Services, Financial Services, Banking
Location: Brussels, Brussels Region, Belgium
#J-18808-Ljbffr