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Inside sales team leader

Louvain
Cordstrap - The Passion to Protect
Team leader
Publiée le Publiée il y a 8 h
Description de l'offre

Location: Hybrid, with regular travel to Cordstrap HQ in The Netherlands and flexibility to work remotely across Europe

Are you a commercially driven leader who excels in fast‑paced, data‑led environments? At Cordstrap, we engineer solutions that protect goods, people, and operations across global supply chains. With 500 employees in 22 countries and customers in over 50 markets, we combine global reach with a customer‑centric, entrepreneurial culture.

As we evolve toward AI‑enabled “cargo securing intelligence,” our Inside Sales engine plays a critical role in delivering scalable growth. We are now seeking an Inside Sales Team Leader to drive performance across our European Inside Sales Team and elevate our customer engagement model.

In this role, you will blend commercial execution with people leadership, coaching a diverse team, driving account development, ensuring strong commercial discipline, and using data to guide decisions. Your ability to structure the team’s weekly rhythm, maintain high quality touchpoints, and collaborate cross‑functionally will directly influence Cordstrap’s success.


Key Responsibilities

Commercial Growth

* Own and grow a high‑volume SMB customer portfolio, ensuring sustainable revenue and gross profit delivery.
* Build data‑driven growth plans and translate them into clear, actionable priorities.
* Use CRM and Power BI insights to diagnose gaps, address root causes, and implement corrective actions.

Team Leadership & Coaching

* Lead, coach, and develop Inside Sales professionals through structured sessions, capability building, and ongoing performance management.
* Foster accountability, collaboration, and continuous improvement across a multinational team.

Execution Excellence

* Oversee customer engagement rhythms, including lifecycle nurturing, inbound lead qualification, re-qualification of existing accounts, development, and reactivation campaigns.
* Support smaller locations of Global Key Accounts in collaboration with KAM and in line with parent strategy.
* Ensure accurate CRM updates, high-quality customer insights, and consistent sales methodology application.

Cross‑Functional Alignment

* Partner with Sales (Field Sales, Key Accounts and Business Development managers), Marketing, Customer Service, Planning, and Finance to streamline execution and remove barriers to customer outcomes.


What We’re Looking For

Skills & Experience

* Proven B2B Inside Sales background within an industrial or solutions‑driven environment.
* Strong team‑leadership and coaching experience with demonstrated performance improvement.
* Proficiency in CRM and analytics tools.
* Experience in multinational, matrixed and remote working environments.
* Familiarity with modern sales methodologies (consultative, value‑based).
* Fluent in English + another EU language. Additional EU languages are highly valuable.

Mindset

* Hands‑on, commercially focused, and comfortable being close to customers and the team.
* Data‑driven problem solver with strong business acumen.
* Structured, disciplined, and adaptable in a transforming environment.
* Curious, humble, and committed to learning and continuous improvement.


What We Offer

* A high‑impact leadership role within a collaborative, entrepreneurial culture.
* The opportunity to shape Cordstrap’s evolving Inside Sales model and contribute to our AI‑enabled growth journey.
* Hybrid working flexibility with regular team sessions at HQ.
* Competitive salary and benefits, plus strong development opportunities.

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