Job title :Content Designer
Job type : CDI Contracts / Freelancers
Location: Brussels
Work Regime: Hybrid
Keywords: UX/UI/Miro/Figma/CRM/Digital marketing/
Sector: our client is a is a prominent telecommunications company known for its extensive network infrastructure and comprehensive range of services. It provides innovative solutions in internet, mobile, and television communications, catering to both residential and business customers
Position Overview: The objectives of this is to focus on redesigning transactional communications to improve clarity, customer orientation, and digital efficiency
What you'll do:
* Simplifying template structures
* Enhancing digital communication UX
* Copywriting and layout improvements
* Streamlining activation processes
* Customer Journey & Experience squads
* Process owners and content stakeholders
* Branding and design teams
* Customer feedback and survey teams
* Improve communication tone, structure, and calls-to-action
* Align messaging with Proximus brand values and digital strategy
* Conduct customer surveys and analyze feedback
* Implement and monitor communication improvements across all channels
What you bring:
* Strong copywriting and communication design skills
* Knowledge of CRM, digital marketing, and one-to-one communication
* Familiarity with design tools (Figma, Miro, etc.) is a plus
* Understanding of digital inclusion and accessibility standards
* Strong customer/user orientation
* Project ownership mindset
* Excellent collaboration and cross-functional teamwork
* Organized, detail-oriented, and proactive
* Native-level French (written and spoken)
* Good command of English (B2 level or higher)
* Bachelor’s or Master’s degree in (e-)Marketing, Digital Communication, or related field
* Minimum 5 years of experience in digital communication, e-marketing, or copywriting
A little about us:
Innova Solutions is a diverse and award-winning global technology services partner. We provide our clients with strategic technology, talent, and business transformation solutions, enabling them to be leaders in their field.
* in 1998, headquartered in Atlanta (Duluth), Georgia.
* over 50,000 professionals worldwide, with annual revenue approaching $3.0B.
* strategic technology and business transformation solutions globally.
* through global delivery centers across North America, Asia, and Europe.
* services for data center migration and workload development for cloud service providers.
Awardee of prestigious recognitions including:
* Choice Awards - Best Companies to Work for Women & Millennials, 2024
* America’s Best Temporary Staffing and Best Professional Recruiting Firms, 2023
* Best in Business, Globee Awards, Healthcare Vulnerability Technology Solutions, 2023
* Health & Pharma, Best Full Service Workforce Lifecycle Management Enterprise, 2023
* 3 SBU Leadership in Business Awards
* International Business Awards, Denials Remediation Healthcare Technology Solutions, 2023