You will work within a Digital Technology (IT) organization supporting commercial activities through web-based omnichannel platforms in a regulated life sciences environment.
Your role is to act as the functional and technical interface between business stakeholders and delivery teams, translating business needs into specifications that can be executed at scale.
You contribute to global, reusable web frameworks used across multiple countries, balancing local needs with global platform standards.
Your responsibilities include
* Collecting, analysing, and constructively challenging business requirements from local affiliates and regional or global teams.
* Leading workshops and clarification sessions to drive shared understanding and decision-making.
* Translating business needs into clear functional and technical specifications directly usable by development teams.
* Coordinating closely with architects, front-end and back-end developers, and engineers.
* Participating in Agile / SAFe ceremonies, including refinement, planning, grooming, and PI sessions.
* Supporting prioritisation decisions based on business value, feasibility, and delivery impact.
* Supporting the delivery phase by clarifying functional questions, validating increments, and preparing handover to development teams.
* Contributing to the creation, improvement, and reuse of web components across multiple markets.
* Supporting both localisation of existing websites and the development of new components for more complex use cases.
* Ensuring solutions align with global frameworks, integration standards, and regulatory constraints.
* Acting as a key interface between business and IT in an omnichannel environment spanning web, CRM, and marketing automation.
What are we looking for?
* You have proven experience as a
Web Functional Analyst
in complex digital environments.
* You have experience working in
commercial, omnichannel, or digital transformation contexts
.
* You have a
strong technical background
and can produce specifications and deliverables directly usable by developers.
* You have hands-on experience with
web architectures and CMS ecosystems
, including
headless CMS
setups.
* You understand
micro-services-based architectures
and their impact on web platforms.
* You are able to translate between business and technical stakeholders and challenge requirements constructively.
* You have experience working in
regulated environments
or can demonstrate the ability to adapt quickly to regulatory constraints.
* You communicate fluently and professionally in
English
.
Nice-to-Have
* Experience in
pharmaceutical, medical, or financial
sectors.
* Hands-on experience with
Contentful
or similar headless CMS platforms.
* Technical exposure to
in headless front-end setups.
* Experience with
Vercel
or similar deployment platforms.
* Experience working in
international, multi-country
delivery contexts.
* Familiarity with
CRM, marketing automation, and omnichannel ecosystems
.
* Experience with
SAFe
or formal Agile frameworks, including certifications.
What do we offer?
Location: Belgium (Hybrid)
Onsite presence: 1 day per week
Contract: Freelance or Permanent
Start date: ASAP (ideally within one month)
Initial duration: 6 months