Are you an experienced Agile Delivery Manager with a talent for managing strategic IT partners?
In this role, you will act as the crucial liaison between our client and one of its strategic IT partners. You will be responsible for coordinating internal alignment across various departments, managing external partner performance, and ensuring delivery excellence through strong governance. This position requires a strong blend of commercial insight, deep IT understanding, and proven agile delivery experience.
Your responsibilities
* Coordinate internal alignment across multiple departments and tribes.
* Act as the Single Point of Contact (SPOC) for the external strategic partner and internal teams, managing delivery expectations.
* Monitor KPIs and performance metrics.
* Support contract compliance and commercial model negotiations.
* Facilitate agile ways of working and guide partner teams.
* Align partner delivery with business goals.
* Ensure contracts, SLAs, and budgets are respected.
* Track performance and lead improvements.
* Manage governance and commercial relationships.
* Communicate with senior stakeholders and present updates.
* Handle escalations and resolve delivery issues.
* Align demand forecasts and resource planning.
* Lead transformation and cost-efficiency efforts.
* Support contract renewals and evaluations.
Your profile
* Minimum 10 years of experience in IT delivery, supplier management, or a similar role. (Relevant experience may substitute formal education).
* Proven experience working in agile IT delivery environments.
* Strong stakeholder management and communication skills.
* Commercial awareness and experience with contract management.
* Ability to work effectively across multiple departments and align conflicting interests.
* Resilience and adaptability in a fast-paced, evolving environment.
* Must be fluent in English.
* Nice to have:
Experience with offshore team collaboration.
* Nice to have:
Agile certifications (e.g., Scrum, SAFe).
* Nice to have:
Dutch language skills.
* Nice to have:
Background in the telecom industry or large-scale IT transformation projects.
Important information
* This is a temporary, project-based mission with an estimated duration of
3 months
, with a possibility for extension.
* The ideal start date is
as soon as possible (ASAP)
.