Talencia is looking for an experienced CRM/ERP Audit Specialist for one of his clients. Location: Brussels Start Date: February Duration: 3 months (full time) Language: English A prominent European Institution is seeking a specialized CRM/ERP Auditor to evaluate and modernize a bespoke, "in-house" solution developed in PowerBuilder. The mission is to bridge the gap between legacy architecture and future-ready business processes. Core Mission & Responsibilities The project is structured into four critical phases: Process & Criticality Analysis: Conduct a deep-dive audit of current business processes. Identify "pain points," bottlenecks, and the significance/impact of existing system issues. Back-End Translation: Reverse-engineer and interpret the legacy PowerBuilder back-end. Translate technical logic into clear functional specifications. Process Optimization: Propose concrete strategies to simplify and streamline existing workflows. Eliminate redundant steps to improve institutional efficiency. Strategic Recommendations: Evaluate whether to evolve the current tool or build a new solution. Define the roadmap for development, including architectural improvements for the CRM/ERP ecosystem. Profile Technical Expertise: Strong understanding of legacy systems, specifically PowerBuilder (essential for the audit phase). Analytical Mindset: Proven experience in business process mapping and "criticality" assessment. Strategic Vision: Ability to translate complex back-end data into high-level optimization strategies. Communication: Excellent English skills, with the ability to navigate a multicultural, institutional environment.