Table cellspacing="0" cellpadding="0" no-style="height:100%;width:100%;border-collapse:collapse;" trtd no-style="font-weight:bold;" colspan="2"Description /td /trtrtd colspan="2"pWould you like to join an international company on a human scale in Brussels and gain valuable professional experience? We are looking for a versatile Travel Customer Care Assistant to support the DiscoverEU team in delivering smooth travel coordination and high-quality participant support.br / br / br / stronguKey Responsibilities /ubr / emTravel Customer Care /em /strong /p ul liRespond promptly to participant enquiries via email and chat, ensuring agreed service levels are met /li liCoordinate travel logistics, including booking support, document verification, and expense/invoice tracking /li liIdentify and escalate complex cases to the appropriate team members when required /li liManage special travel situations (e.g. accessibility needs, lost tickets, rebookings) and maintain accurate records /li liEnsure compliance with internal procedures, data protection rules, and financial guidelines /li liSupport administrative tasks and team coordination as needed /li liTroubleshoot participant documentation issues and follow escalation processes /li /ul pbr / emstrongAdmin, IT Tools /strong /em /p ul liUse internal platforms and helpdesk tools to efficiently assist participants /li liWork with databases, IT systems, and standard office tools /li liEnsure all data handling complies with GDPR and internal IT security protocols /li liPromote sustainability principles as part of EMAS commitments /li /ul /td /tr trtd no-style="font-weight:bold;" colspan="2"Company /td /trtrtd colspan="2"pOur client is an international company specialised in event management and participant engagement, delivering large-scale European projects such as DiscoverEU. /p pIf you recognise yourself in this opportunity, we would be delighted to meet you and support you throughout the process, we are here for you, every step of the way. /p pYou are perfect just as you are, regardless of who you are or where you come from. At Unique, we place great importance on diversity and inclusion, giving you the space to thrive and express your individuality. /p /td /tr trtd no-style="font-weight:bold;" colspan="2"Profile /td /trtrtd colspan="2"ul liAvailable between June and August (with extension until September–October for German and/or Polish speakers) /li liExcellent command of English (written and spoken) /li liGood written skills in German, Dutch, and/or Polish /li liStrong customer service mindset and professional communication skills /li liWell-organised, able to manage priorities and meet deadlines /li liDetail-oriented, with a focus on quality, accuracy, and consistency /li /ul /td /tr trtd no-style="font-weight:bold;" colspan="2"Offer /td /trtrtd colspan="2"ul liInitial mission of 3 months (extended to 5 months for German and/or Polish speakers) /li liSalary: €2,435 gross/month /li liPossibility of 1 to 2 days of remote work per week /li liA dynamic role within an international and collaborative environment /li liA rewarding student job /li /ul /td /tr /table