Context :
The expert Microsoft 365 Consultant will lead a comprehensive audit, optimization, and support program for our client's Microsoft 365 environment. The consultant will drive strategic improvements, ensure security and compliance, and empower IT and business users through training and best practices.
Key Responsibilities
1. Audit & Analysis
• Conduct a full audit of the current Microsoft 365 configuration, identifying strengths, weaknesses, and opportunities for improvement.
• Assess Microsoft Intune and Defender for optimal configuration and effectiveness.
• Analyze license usage to optimize allocation.
• Audit Microsoft Teams usage, including telephony, to identify areas for enhancement.
2. Planning & Strategy
• Develop a roadmap for Microsoft 365 optimization tailored to organizational needs.
• Design an IT leadership support plan for transition and adoption of best practices.
• Create training and support programs for end users.
• Develop strategies for optimal Teams usage, including integrated telephony solutions.
3. Configuration & Administration
• Ensure optimal configuration of Intune for device and mobile app management.
• Oversee security policy management with Defender.
• Implement monitoring and reporting mechanisms for performance and security.
• Configure and administer Teams for internal communication, collaboration, and telephony.
4. Support & Training
• Provide advanced technical support to IT and end users.
• Organize training sessions and workshops to enhance user skills.
• Train users and administrators on advanced Teams features (meetings, collaboration, telephony).
5. Continuous Improvement
• Recommend ongoing improvements based on feedback and evolving organizational needs.
• Stay updated on Microsoft 365 features and updates, integrating them into company practices.
Qualifications
• Proven experience in Microsoft 365 administration and configuration.
• Expertise in Intune, Defender, Teams (including telephony), and license management.
• Strong communication and project management skills.
• Ability to develop actionable strategies and plans for Microsoft 365 optimization.
• Deep knowledge of security and compliance best practices.
• Experience training and supporting IT teams and end users.
• Fluent French (oral and written); English is a plus.