Program Manager – Business Transformation | Financial Services – BrusselsA financial services client in Brussels is seeking a Program Manager to lead a series of high-impact business transformation initiatives. This is a long-term freelance mission with significant exposure at SteerCo and board level.The organisation is onboarding several new suppliers while rolling out a portfolio of transformation projects aimed at improving operational efficiency, scalability, and service delivery. They require an experienced business-side program lead to structure and execute these efforts in close collaboration with internal stakeholders and external partners.This role requires someone with a strong understanding of business processes, ideally with payments domain expertise, and the ability to drive programs hands-on from concept to execution.Role:Design, plan, and lead complex business transformation programsCoordinate across multiple internal teams and external suppliersPrepare and facilitate governance (SteerCo, board-level reporting, program updates)Sit with business stakeholders to gather input, document requirements, and define deliverablesProduce clear documentation and communication materials for all levels of the organisationManage program risks, dependencies, and ensure timely delivery of milestonesAlign supplier onboarding and transformation initiatives with strategic goalsAct as a key subject matter expert in financial services and payments flowsRequirements:8+ years’ experience managing large-scale business transformation programsBackground in financial services is required; experience in the payments sector is a strong plusStrong stakeholder management and communication skills (up to executive/board level)Hands-on profile – comfortable documenting, producing materials, and working in the detailEnglish fluency required; Dutch or French is a strong plusAdditional DetailsSTART DATE: July 2025DURATION: 12 Months (extendable)CONTRACT: FreelanceLOCATION: BrusselsONSITE POLICY: Hybrid (3 days/week onsite)HOURS PER WEEK: 40LANGUAGES: English (required), Dutch/French (preferred)INTERVIEW PROCESS: 2 Stages (remote/in-person hybrid)