Are you a born problem solver with a passion for customer satisfaction? Do you want to work in an international environment where no day is the same? Then we have the perfect challenge for you!
Hit Apply below to send your application for consideration Ensure that your CV is up to date, and that you have read the job specs first.
At Volvo Group, they are looking for an enthusiastic customer service representative to join their Central team and contribute to their mission of getting vehicles back on the road quickly and efficiently.
Your duties
* Provide first line support for international breakdowns: Wherever our customers are in Europe, you will be there to help them and address their concerns.
* Maintain regular contact with dealers and customers: So that everyone is always informed about the progress of repairs.
* Working together in a dedicated team: You will be part of a team that is committed 24/7 to providing our customers with the best possible support.
Profile
* Bachelor thinking level.
* Fluent in English + German + one of following: Dutch or French (minimum B2 level).
* Flexible in working hours: Working in a full-time system is not a problem for you; rather, you enjoy the variety.
* Driving license B (or live near Ghent): You must be able to come to the company independently.
Offer
* Working hours: 7.5 hours per day, 37.5 hours per week
* Full time schedule with rotation of weekends and night shifts every 6 to 8 weeks.
* Vacation days: 20 days.
* Competitive salary supplemented with fringe benefits: Meal-time vouchers, Shift premium, Company restaurant at democratic prices, ...
Application process
* Interview with recruiter Adecco (screening).
* Teams interview with Volvo recruiter.
* Interview with department (language check).
* Teams interview with team manager.
* Salary proposal.
Keywords: customer support advisor, customer service, call agent, customer service representative
Adecco Permanent Recruitment Center only works on vacancies that guarantee you an immediate permanent contract.
We are responsible for recruitment & selection at our clients.
Interested?
Apply online, we guarantee a fast and discrete treatment of your application.
Do you still have questions? xphnsxz Or is this job proposal not quite what you are looking for?
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Adecco Perm Recruitment Center -