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Value engineer

Complexio
Publiée le 21 avril
Description de l'offre

PpComplexio is the intelligence layer for enterprise AI. Our platform builds a connected understanding of how businesses actually operate — across people, processes, and systems. /p pEnterprises have invested heavily in AI platforms, copilots, and data infrastructure — yet daily work still runs on manual hand-offs and thousands of unseen tasks buried in emails, chats, and spreadsheets. Complexio closes that automation gap. /p pOur Event Knowledge Graph ingests structured and unstructured data to create a living map of how an organisation truly works — every task, interaction, and dependency. Our Context Broker unifies this knowledge across enterprise systems in real time, enabling our Orchestration layer and Enterprise Automator to discover, design, and execute workflows autonomously. Stevie, our conversational AI assistant, gives teams a natural way to query and act on that intelligence. /p pComplexio deploys securely within your infrastructure and integrates with the enterprise platforms you already run on — turning organisational knowledge into measurable business outcomes. /p pA joint venture between Hafnia and Símbolo, backed by leading maritime partners including Marfin Management, C Transport Maritime, Trans Sea Transport, and BW Epic Kosan. Born in maritime, now scaling rapidly across industries. /p pWe are now onboarding enterprise customers globally, with a platform built to handle the pace and complexity of real business operations. /p pEnterprise organisations do not buy software — they fund outcomes. The Value Engineer exists to make the connection between Complexio's platform capabilities and the specific, quantified business outcomes each customer cares about, at every stage of the relationship. /p pValue engineering as a discipline has become a defining commercial capability at the world's leading enterprise software companies. ServiceNow built a global Value Engineering practice to justify platform ROI at scale. Celonis pioneered value engineering in the process mining space, making quantified process improvement the centrepiece of every enterprise deal. SAP's Value Advisors and Salesforce's Business Value Consultants have made the ability to prove financial return a standard expectation in enterprise software procurement. Complexio is building this capability now — at the stage where it will have the most impact on commercial outcomes. /p pThis role sits at the intersection of business consulting, commercial strategy, and deep operational understanding. You are not a sales support function. You are an independent, credible business advisor who earns the trust of customer CFOs, COOs, and operational leadership by doing rigorous work — identifying where value is being lost, modelling what recovery is worth, and demonstrating with evidence what Complexio has actually delivered. /p pPre‑sale, you build the business case that justifies the investment decision. Post‑sale, you track and prove the value that was promised. Across the full lifecycle, you ensure that every Complexio customer can articulate — internally and externally — exactly what the platform is worth to their organisation. /p pYou will work alongside the CRO, Client Directors, and Solutions Consultants in customer‑facing engagements, and you will work internally with Product and Engineering to ensure that value realisation data feeds back into how Complexio builds and prioritises. This is a high‑influence role at a company where the ability to quantify and communicate business value is a direct commercial differentiator. /p h3Requirements /h3 h3Value Discovery Business Case Development /h3 ul liLead structured value discovery engagements with prospective customers — working with operational, financial, and technology stakeholders to identify and quantify the cost of their current automation gap /li liMap customer operational workflows to Complexio's platform capabilities, identifying the specific processes, hand‑offs, and inefficiencies where the EKG, Context Broker, Enterprise Automator, and Stevie create measurable impact /li liBuild rigorous, defensible business cases for Complexio deployments — quantifying value across dimensions including: ul liLabour time recovered from manual task execution and coordination overhead /li liError and exception rates reduced through automated workflow execution /li liDecision cycle times shortened through real‑time operational intelligence /li liRevenue at risk protected through earlier identification of operational exceptions /li liCost of delay reduced across procurement, chartering, scheduling, and operational workflows /li liCompliance and audit cost reduced through automated logging and traceability /li /ul /li liTranslate business case outputs into executive‑ready materials — CFO‑grade financial models, board‑level summaries, and ROI one‑pagers that withstand scrutiny from finance and procurement stakeholders /li liValidate assumptions with customers through structured interviews, data analysis, and process observation — never building a business case on hypotheticals that will be challenged at approval /li /ul h3Pre‑Sales Value Engagement /h3 ul liPartner with Sales, Client Directors, and Solutions Consultants in enterprise sales cycles — joining customer engagements specifically to lead the value and business case workstream /li liRun executive value workshops with customer C‑suite and operational leadership — structured sessions that move from pain identification through to quantified opportunity in a single engagement /li liProduce deal‑specific value narratives and ROI models that are calibrated to each customer's operational context, financial metrics, and internal approval process /li liEquip the sales team with reusable value frameworks, benchmark data, and industry‑specific ROI models that accelerate deal cycles across similar customer profiles /li liSupport commercial proposal development by providing the financial and business value content that underpins pricing, contract structure, and deal terms /li /ul h3Post‑Sale Value Realisation /h3 ul liOwn the value realisation framework for Complexio's customer base — defining how value is tracked, measured, and reported from deployment through to steady‑state operation /li liEstablish baseline metrics with customers at the point of deployment — agreeing the operational and financial KPIs against which Complexio's impact will be measured /li liConduct regular value reviews with customers — producing clear, evidence‑based reports that document what has been delivered against what was committed /li liWork with Client Directors to use value realisation data as the foundation for renewal and expansion conversations — replacing opinion‑based selling with evidence‑based commercial discussions /li liIdentify accounts where realised value is below expectation and work with Delivery, Product, and Customer Success to understand and address the root cause /li /ul h3Value Benchmarking Market Intelligence /h3 ul liBuild and maintain Complexio's value benchmark library — a structured, continuously updated repository of outcome data across customers, sectors, use cases, and platform capabilities /li liDevelop sector‑specific value models for Complexio's primary markets — maritime operations, energy trading, industrial workflow management — grounded in real customer data and validated against industry benchmarks /li liTrack and analyse how value accrues over time across the customer base — identifying which deployment patterns, use cases, and adoption sequences drive the fastest and largest outcomes /li liMonitor competitive value positioning — understanding how Complexio's ROI profile compares to alternatives including Microsoft Copilot, Celonis, and incumbent manual processes /li /ul h3Internal Value Enablement /h3 ul liBuild and maintain a value engineering toolkit accessible to the broader commercial team — including value discovery frameworks, ROI calculators, benchmark data packs, and executive presentation templates /li liTrain and coach Client Directors and Sales on value‑based selling techniques — shifting conversations from feature discussion to business outcome quantification /li liPartner with Product and Engineering to ensure that Complexio's platform instrumentation supports value measurement — advocating for the telemetry, reporting, and analytics capabilities that make value realisation visible to customers /li liFeed value data and customer outcome evidence back into Complexio's product prioritisation process — ensuring the roadmap is guided by where the platform creates the most demonstrable impact /li /ul h3Executive C‑Suite Engagement /h3 ul liEngage directly with CFOs, COOs, and operational leadership as a credible, independent business advisor — not as a vendor representative /li liLead or co‑lead executive value presentations and business case reviews at board and C‑suite level — with the financial and operational rigour to withstand challenge from sophisticated buyers /li liShadow Co‑CEOs and the CRO in strategic customer engagements as required — providing the value and ROI narrative in high‑stakes commercial discussions /li liBuild long‑term advisory relationships with senior customer stakeholders that extend beyond individual deals and create durable commercial anchors /li /ul h3What We're Looking For /h3 ul li6+ years in a value engineering, value advisory, business value consulting, or management consulting role — ideally with direct experience in enterprise software, process automation, or AI/data platform contexts /li liDemonstrable experience building and presenting rigorous business cases and ROI models to C‑suite and finance stakeholders — models that have withstood scrutiny and influenced major investment decisions /li liStrong financial modelling capability — comfortable building NPV, IRR, and payback analyses from first principles and translating operational data into financial outcomes /li liDeep understanding of how large enterprises make investment decisions — approval processes, financial hurdle rates, competing priorities, and the politics of internal sponsorship /li liExcellent communication and executive presence — able to present complex financial and operational analysis to a CFO or COO with clarity, confidence, and credibility /li liExperience conducting operational process analysis — understanding where time, cost, and risk accumulate in complex workflows and quantifying the improvement opportunity /li liCommercially aware — you understand how value engineering contributes to deal velocity, win rates, expansion, and retention, and you operate with that commercial consciousness /li /ul h3Desirable /h3 ul liExperience in the maritime, shipping, energy, or industrial sectors — operational familiarity with voyage management, fleet operations, chartering, trading, or supply chain workflows /li liBackground in a value engineering function at a recognised enterprise software company — the Value Engineer role at ServiceNow, the Value Engineer function at Celonis (which pioneered value engineering in the process mining space), the Value Advisor discipline at SAP, the Business Value Consultant practice at Salesforce, or equivalent programmes at enterprise software vendors where value quantification is a defined commercial discipline /li liExperience with process mining, workflow analytics, or operational intelligence tools — and the ability to use data outputs to construct value narratives /li liFamiliarity with AI automation economics — understanding how to model labour displacement, error reduction, and decision acceleration in organisations adopting AI‑driven workflows /li liExperience building value benchmark databases and sector‑specific ROI frameworks from scratch /li /ul h3Who You Are /h3 ul liRigorous and credible — your business cases are built on real data, sound assumptions, and transparent methodology; you do not overstate value and you do not produce numbers that collapse under scrutiny /li liA skilled interviewer and listener — you can run a discovery session with a COO or a fleet manager and extract the operational detail you need to build a credible model, without making them feel interrogated /li liCommercially motivated — you understand that your work directly enables revenue and you take that seriously; you are not an academic analyst, you are a commercial contributor /li liIndependently minded — you are willing to tell a customer or a sales team that a use case does not meet the value threshold, because your credibility depends on honesty, not optimism /li liA strong writer and presenter — you produce executive materials that are clear, well‑structured, and visually compelling; you do not hide weak analysis behind impressive slides /li liIntellectually curious about how industries operate — you find genuine interest in understanding how a maritime shipping company makes money, where it loses it, and what operational changes move the needle /li liA builder — Complexio does not yet have a mature value engineering function; you are excited by the opportunity to create the frameworks, tools, and benchmarks that will define how the company communicates value at scale /li /ul h3Benefits /h3 ul liA foundational role — you will build Complexio's value engineering function from the ground up, creating the frameworks, benchmarks, and tools that will define how the company communicates and proves value across its customer base /li liDirect commercial impact — your work will be in the room for the most important deals Complexio closes /li liCompetitive compensation with a performance‑related component tied to commercial outcomes /li liEquity participation aligned to Complexio's growth trajectory /li liDirect access to CRO and Co‑CEO leadership, and close collaboration with Product and Engineering /li liA technically ambitious, operationally serious environment — the customers are sophisticated, the problems are real, and the value opportunity is large /li /ul /p #J-18808-Ljbffr

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