PpA global leader in digital services, recognised for innovation, sustainability and a people‑first culture. We feature in the bGartner Magic Quadrant /b, are listed in the bGlobal 100 Most Sustainable Companies /b, and have been named bone of Forbes’ World’s Best Employers 2025 /b. /ppAt Ricoh, we believe people do their best work when they feel valued and supported. We create inclusive workplaces where you can grow, contribute, and make a positive impact while helping to build a more sustainable future. /ph3Director Sales – SMB Mid-Market /h3h3Responsibilities /h3ulliDefine and execute the commercial strategy for the SMB Mid-Market segment in Belgium, driving profitable growth in terms of revenue, margin, market share and deal quality /liliLead and develop direct sales teams as well as a network of agents and partners, ensuring strong execution, accountability and performance /liliDrive upselling and cross-selling across the existing customer base, expanding relationships from a print-driven model to multi-solution partnerships including digital and IT services /liliEmbed a culture of value-based selling, commercial discipline and operational excellence across the organisation /liliAct as a key member of the commercial leadership team, fostering collaboration across business lines and supporting Ricoh’s transformation agenda /li /ulh3Qualifications /h3ulliMaster’s degree or equivalent experience /lili10–15+ years of experience in commercial leadership roles, ideally within SMB and/or Mid-Market environments /liliStrong experience with both direct and indirect sales models, including partner and agent networks /liliProven track record in driving revenue growth, margin improvement and customer expansion /liliStrong leadership, stakeholder management and collaboration capabilities /liliSolid understanding of the Belgian market, including regional dynamics and customer behaviours /li /ulh3Office Services – Responsibilities /h3pOffice Services brings together an integrated portfolio of IT Services, Automated Services, Customer Services, Workplace Experience, Business Process Services (outsourcing and optimisation of document processes), and Pre Sales. /pulliDefine and execute the commercial strategy for Office Services, driving sustainable and profitable growth in integrated solutions /liliLead the full lifecycle of Office Services, from defining the offering to commercial execution, including Pre Sales and solution structuring /liliEnsure operational excellence and seamless integration across IT Services, Automated Services, Workplace Experience, Customer Services and Business Process Services /liliDrive upselling and cross-selling by developing integrated solutions and long-term customer partnerships /liliLead multidisciplinary teams across sales, Pre Sales and delivery, fostering collaboration and performance at scale /liliAct as a central integrator across business lines, aligning go-to-market approaches and maximising customer value /li /ulh3Office Services – Qualifications /h3ulliMaster’s degree or equivalent experience /lili10–15+ years of experience in commercial leadership roles within complex environments (IT services, outsourcing, workplace or integrated solutions) /liliStrong experience managing complex sales cycles and structuring high-value, integrated deals /liliProven experience working across sales, Pre Sales and delivery environments /liliAbility to lead multidisciplinary teams and drive collaboration across technical, commercial and operational stakeholders /liliStrong business acumen with expertise in pipeline management, deal quality and profitability /li /ulh3What does Ricoh offer you? /h3pAt Ricoh, you join an international organisation present in more than b200 countries /b, recognised for its technological expertise, service driven mindset and commitment to sustainable innovation. You work in a dynamic environment where personal initiative and professional development are strongly encouraged. You benefit from a bcompetitive compensation package /b (fixed salary and performance based annual bonus), complemented by attractive bextra-legal benefits /b such as a company car, hospitalisation insurance, group insurance, meal vouchers, etc. /ph3Ready to thrive in your work? /h3pApply now and help us shape the future. /p /p #J-18808-Ljbffr