For one of our clients in the region of Wevelgem, we are currently looking for a freelance Second Line Support Engineer.
What will you do?
* (Remote) Support users across Belgium, UK, and France with complex IT issues in production.
* Manage Azure/Entra Active Directory and troubleshoot Windows Server & OS.
* Maintain documentation in ServiceNow and SharePoint.
* Develop PowerShell scripts and support network & OT infrastructure.
* Access rights management & monitoring/maintenance of smart lockers.
* Mapping the complete physical connections of the site in Wevelgem in Netbox, including the fiber and copper connections.
* Collaborate with specialized 3rd line teams, and assist in projects like device management and network migration.
Who are we looking for?
* Experience in IT support within production or OT environments.
* Able to work on-site fulltime.
* Fluent in Dutch and English.
* Strong troubleshooting skills with Windows Server, (Azure/Entra) Active Directory, PowerShell, LAN and network management.
* Familiar with ServiceNow, SharePoint, VMware, vSphere and Intune.
* Organized, clear communicator, and a proactive team player.