Customer Care Officer
Sales / Direct Customer Success / Direct Customer Care Rue du laid burniat, 5, 1348 Ottignies-Louvain-la-Neuve, Belgique In order to support our growing company, we are looking for a Customer Care Manager to join our team.
With a team of smart people who like working hard and have fun too, we released the most disruptive enterprise management software in the world: Odoo. Fully open source, full-featured with apps like Accounting, HR, CRM, Manufacturing, and 4,000 more. Its online offer is 3 times more affordable than traditional competitors like SAP and Microsoft.
The Customer Care Manager is a key role partnering with our customers and connecting their adoption, expansion and renewal phases. This role is supported by several teams, including the Sales, Support and Services team. You will be part of an empathetic, supportive and multicultural team.
We are currently looking for 3 person s to join this team.
Customer Relationship
Supporting our Sales Team by identifying opportunities of development
Bachelor Degree
~ Perfect written and spoken English + French
Interest for software products
Additional languages
~ Great team of smart people, in a friendly and open culture
~ Create content that will help our users on a daily basis
As a Customer Care Manager, your primary responsibility will be overseeing our self-subscribers customers who independently subscribed to Odoo.
You will work closely with our Account Managers team, as they will handle the follow-up for customers requiring a more sales-oriented approach.
Several activities are often organized all over the year, such as weekly sports sessions, team building events, monthly drink, and much more
A full-time position
Trainings
Fruit, coffee and
snacks provided.