Missions:
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The Operations Assistant is responsible for coordinating logistics and providing administrative and operational support for the company's activities.
In a small-to-medium-sized enterprise (SME) with a strong international focus, this role requires versatility, responsiveness, strong organizational skills, and excellent intercultural communication skills.
Key Responsibilities:
1. Logistics Coordination
Organize domestic and international shipments.
Coordinate transportation with freight forwarders and logistics partners.
Prepare shipping documents:
Packing lists
Commercial or pro forma invoices
Customs documents
Certificates of origin
Track deliveries and manage any delays or incidents.
Maintain proactive communication with customers, suppliers, and carriers.
Ensure compliance with deadlines and import/export procedures.
2. Operational & Administrative Support
Help monitor inventory and operational needs.
Prepare operational reports and tracking spreadsheets.
Assist with general company administration.
Support the Operations Manager with daily tasks.
3. Purchasing Support
Assist with tracking purchase orders, order confirmations, and delivery times.
Assist with researching and evaluating international suppliers.
Handle the administrative tracking of contracts and supplier documents.
4. Cross-functional responsibilities
Update databases, ERP systems (SAP, Odoo), and tracking spreadsheets.
Contribute to continuous improvement.
Desired profile:
Education level required Bachelor's degree in:
* Logistics
* International Business
* Supply Chain Management
* Business Administration
Experience required:
Previous experience in a similar role is required, ideally at an SME.
Experience in international logistics is required.
Experience in an international environment or at an SME is a significant asset.
Required skills:
Hard skills:
* Strong understanding of logistics and procurement processes.
* Knowledge of import/export procedures and international documentation.
* Proficiency in office software (Excel, Outlook, SAP, Odoo).
* Ability to manage multiple projects simultaneously.
* Fluent in English.
Soft skills:
* Organizational skills and attention to detail.
* Ability to handle stress and manage priorities.
* Ability to manage multiple projects simultaneously in a fast-paced environment.
* Flexibility and adaptability.
* Excellent communication skills with a variety of stakeholders, both internally and internationally.
* Proactivity and independence.
* Team spirit, reliability, and a solution-oriented mindset.
Legally authorized to work in Belgium.
Key Objectives:
* Ensure the smooth running of operations, primarily logistics.
* Contribute to customer satisfaction and operational efficiency. xjecrpw
* Support the company's international growth.