Security Specialist - Endpoint Protection
We are seeking a skilled Security Specialist to join our team. As an Endpoint Protection expert, you will be responsible for providing critical support for NATO-wide endpoint protection solutions.
About the Role
The ideal candidate will have extensive experience with Trellix (formerly McAfee) antimalware products, particularly ePolicy Orchestrator (ePO) and Endpoint Security (ENS). They will also possess hands-on experience in systems and tools administration within Windows environments and be skilled in diagnosing and resolving issues in complex Windows infrastructures.
Main Responsibilities
- Provide NATO-wide support for endpoint protection solutions, including anti-malware, removable media control, Data Loss Prevention (DLP), disk wiping, and hard drive encryption technologies.
- Manage the full software lifecycle for a variety of enterprise-grade endpoint protection tools—covering release management, testing, distribution, and maintenance.
- Define, test, and document configuration settings and deployment guidelines for use across NATO sites and nations.
- Contribute to the creation and maintenance of configuration, installation, and user documentation.
- Monitor the cybersecurity threat landscape—particularly malware trends—and track developments in emerging endpoint protection technologies.
- Perform configuration audits to ensure compliance with COMPUSEC measures, directives, and procedures across NATO CIS endpoints.
- Provide expert advice and technical support to NATO CIS administrators and IT security officers regarding endpoint protection.
- Support the NATO Cyber Security Centre (NCSC) by providing security analyst expertise for incident handling and response.
Requirements
Mandatory Qualifications and Experience:
- At least 4 years of practical experience with Trellix (formerly McAfee) antimalware products, specifically ePO and ENS.
- Proven experience in maintaining, operating, and troubleshooting Trellix security solutions.
- Demonstrated capability in managing the full lifecycle of Trellix products, including tracking and testing new software releases, updating and optimizing configurations to meet industry best practices and NATO security requirements, maintaining up-to-date documentation, coordinating and supporting the implementation of required changes, and leading change management processes.
Technical Skills and Knowledge:
- Proficient in writing and editing ENS Expert Rules.
- Hands-on experience in systems and tools administration within Windows environments.
- Skilled in diagnosing and resolving issues in complex Windows infrastructures.
- Capable of providing enterprise-wide support for Trellix products.
- Ability to develop and maintain technical documentation and configuration standards for Trellix tools.
- Experience liaising with vendors and providing Level 3 technical support.
- Solid understanding of computer and communications security principles, networking, and vulnerabilities in modern operating systems and applications.
- Excellent written and verbal communication skills, with the ability to clearly present complex technical issues to diverse audiences.
Working Conditions
Standard office environment.
Travel Requirements
No travel is currently anticipated for this position.
Security Clearance
A valid NATO SECRET security clearance is required.