Specific responsibilities include:
* Responsible for the successful implementation (virtual) training programs. Plan support before, during and after virtual, hybrid training and in-person sessions to facilitation team, program managers and participants.
* Support facilitators and participants in solving any technical issues as well as leverage different technical tools and platforms to enhance the learning (polling, whiteboards, breakout rooms).
* Set up training programs (in-person programs as well as virtual and hybrid). Manage administration in the Learning Management system Workday to provide training calendars, manage enrollment, communication and reporting.
* Implement multiple Assessment systems as well as launching learning evaluations.
* Support any large format virtual or hybrid learning that would involve 50+ participants.
* Partner with technology teams to research, develop and deliver technologies to ensure continuity for all training delivery teams (Corporate Services, Leadership Development & Field Training) in new and emerging virtual learning platforms.
* Train and develop new and current Specialists to ensure consistency and continuity.
Qualifications:
* Min Bachelor degree
* 2+ years in Program & Training Coordination
* Intermediate knowledge of Microsoft Office products (Word, Excel, SharePoint and Teams) and learning virtual platforms
* Excellent communication skills both written and oral in English
* Ability to multitask with tight deadlines
* Extremely detail oriented
* Strong customer service skills
* Self-motivated and goal oriented
* Teamwork oriented (direct teammembers are US colleagues)
* Cross functional communication and skills
* Ability to exercise sound judgment in dealing with escalated issues
* Ability to work with interruptions in a high-volume department
Robert Half BV en Robert Half Project Sourcing BV verwerken de gegevens van sollicitanten die nodig zijn om de sollicitatieprocedure uit te voeren. Meer informatie over gegevensbescherming, in het bijzonder over uw rechten, vindt u op. Indien u vragen heeft, kan u steeds contact met ons opnemen via privacy-emea@roberthalf.net.