CONTEXT
The MSF project in Belgium intends to address within a multi-disciplinary and collaborative approach, the health needs and main social determinants of populations in situation of exclusion in parallel to pro-actively engaging on the visibility of the problematics and promoting institutional change. The target population includes (undocumented) migrants in transit, migrants in stagnation, asylum seekers excluded from reception and those in administrative detention Specific attention goes to Unaccompanied Minors (UAM)
Most of them stay in reception facilities, squats, other temporary shelters or on the street. Since it is a project of choice, it integrates medical and advocacy activities with a common catalytic objective.
Where possible, MSF chooses to work in partnership with actors providing shelter, social and legal protection services and/or health care.
Today, the Belgium Project is structured around following axes of intervention:
* Outreach:
the mobile team is providing sensitization, prevention, health promotion, primary health care, mental health and referral to specialized medical care if necessary
* Detention:
volunteer MDs (+ psychologists TBC) provide a second medical advice to migrants held in administrative detention centres
* Infection Prevention and Control (IPC):
the project aims for dignified living conditions in squats and reception centres for UAM, by taking measures against bed bugs, scabies and other EH related issues
* Emergencies:
the project responds to specific identified emergencies when needed
As
Intercultural Mediator,
you support the communication and interaction between beneficiaries (asylum seekers) and MSF team, through addressing consequences of language barriers, socio-cultural differences and discrimination, following MSF protocols and procedures, to improve access to quality health care and other relevant services and providing MSF with an understanding of local socio-cultural approach.
MAIN RESPONSIBILITIES
* Facilitate the relation between the people receiving services and the care providers involved in medical consultations, mental health, physiotherapy and social worker sessions, etc. through:
* Providing quality and culturally sensitive interpretation between the care providers and the person receiving a service (trialogue) in the language in which they would like to express themselves (source language / target language), Supporting intercultural awareness, sensitiveness and clear communication between the parties
* Provide information to the persons receiving services on the use of the healthcare system and other support services (shelter, food, transport, legal support) provided by MSF and other actors, with the aim of favoring empowerment and autonomy of the people receiving services in 'navigating' the host societies together with relevant project team members
* Contribute to context understanding and data collection on medical/humanitarian issues, with a specific attention to vulnerabilities, to provide reliable information for operational decision-making through:
* Ensure quality linguistic and intercultural interpretation during the collection of testimonies for advocacy & communication purposes.
* Support administration of assessments and/or surveys when needed
* Report all important information expressed by the people receiving services and the communities, always ensuring confidentiality
* Support media reviews and content creation for communication
* Support other MSF activities, such as Health Promotion (HP) activities, Non-Food items distribution, crowd control, etc.)
REQUIREMENTS
Education & Experience
* Essential secondary education
* A degree in social sciences, social communication or teaching is a strong asset
* Training in interpretation or intercultural mediation is an asset
* Minimum 1 year experience in a similar position, preferably in provision of medical services and/or with NGOs
* Previous experience in migration/refugee contexts is an asset
Competencies
* Cultural awareness
* Stress & conflict management
* Service orientation
* Teamwork and cooperation
* Active listener, empathetic, open to discussion and collaboration
* Good organizational skills
* Solution-oriented, autonomous, flexibility
Languages
* Proficiency in
Oromo
,
Arabic
and
English
, both written & spoken is mandatory
* Good knowledge of French is an asset
CONDITIONS
* Expected starting date:
As soon as possible
* Location: Brussels, mainly carried out in the project (Belgium)
* Contract type: Fixed-term contract – full-time
*Due to legal administrative constraints, given the duration of the contract, candidates must already have the permanent right as Belgian or EU national, and/or valid work permit with mention of \"Unlimited access to the labor market\" to work in Belgium
* Contract duration:
3 months
(extendable)
* Salary according to MSF-OCB Head Office grid
* Meal Vouchers – Hospital Insurance (DKV) – Pension Plan – 100% reimbursement for public transportation costs
* Adhere to the MSF principles and to our managerial values: Respect, Transparency, Integrity, Accountability, Trust and Empowerment
* Adhere to the MSF Behavioral Commitments
Deadline for applications: 17th of December 2025
How to apply?
* Submit your application via the 'Apply here' button on the vacancy page
* You will be directed to the online application form for this position
* It should take
5-10 minutes
to complete. Thank you in advance for having your
CV and motivation letter
(in PDF format ready to upload)
Only shortlisted candidates will be contacted
MSF values
diversity
and is committed to create an inclusive working environment. We welcome applications from all qualified candidates regardless of disability, gender identity, marital or civil partnership status, race, color or ethnic and national origins, religion or belief, or sexual orientation.
The protection of your personal data is important to MSF. By submitting your application, you consent to MSF using your personal data. For more information,
consult our privacy notice to job applicants
.