Location: Antwerp
Subsidiary: Rohlig Belgium nv
Country: Belgium
Start: ASAP
Your role : End-to-end responsibility for sea freight import process - efficiency & quality
Responsibilities
1. Receipt of pre-alerts from export country within required Global Business Objective.
2. Ensuring consol and shipment is registered in the operational system.
3. Ensures if cargo is hazardous that systems and documents are completely correctly and all stakeholders are advised of the hazardous nature.
4. Send import pre-alerts to consignee and external brokers If applicable.
5. Initiates tracking/tracing of cargo and reporting to stakeholders of any missing/delayed cargo.
6. Solving problems, as quickly and efficiently as possible, while reporting any discrepancies and customer complaints as Service Exception Reports with a view to preventing recurrence.
7. Report Import Cargo arrival to Customs as required by local legislative requirements.
8. Liaise with Carrier upon arrival; collect relevant shipping documents scanning them into eDocs in EDI.
9. Liaising with suppliers (agents, carriers, overseas agents) regarding any delays or issues. Liaising with seafreight manager and/or colleagues on matters, keeping him/her informed where necessary.
10. Expedites Import clearance (Customs, Quarantine, MAF etc ) clearance (where required) in line with local legislative requirements.
11. Handling ICS2 filings.
12. Ensure customer and agent invoicing and financial cost processing (local, overseas, commissions), are completed within the required time frames and in accordance with the company’s Global business objectives.
13. Where delivery is required provide complete and necessary information to internal/external suppliers to arrange timely movement of cargo.
14. Where required arrange movement of cargo back to warehouse for deconsolidation.
15. Handling Claims and Cargo discrepancies per prescribed procedures QP 300.
16. Ensure Cargo consigned to bank or cargo subject to Original Bill of landing is released only when the required documentation is obtained and is in our possession.
17. Adheres to Global process standards in their daily work to ensure they deliver a high quality customer experience to all customers, internal & external.
18. Ensures that in their daily work system usage is optimized in order to increase the productivity and efficiency.
19. Adheres to minimum quality management standard to which the company is committed (currently ISO 9001:2015) and ensures all work carried out is compliant with pertinent regulatory/compliance requirements.
20. Adhere to the company procedures regarding workplace health & safety.
Skills required
21. In Depth Knowledge of Import operations
22. Good geographical knowledge
23. Knowledge of claims handling procedures
24. Excellent oral and written communication skills
25. High level of accuracy
26. Highly motivated
27. Enjoys working as part of a team
28. Good user knowledge of MS Office, Experience in Cargosoft/EDI
What you can expect
Working at Röhlig means to live internationality: Every day staff members around the world cooperate on developing logistics solutions for their customers. Smart minds with drive encounter numerous opportunities to play a vital role in this process. Flat hierarchies, a pleasant and friendly work environment, considerable opportunities for personal development and long-term career planning provide the basis for your success.
Our benefits
29. Additional leave
30. Company computer
31. Meal vouchers
32. Eco vouchers
33. Hospitalization insurance
34. Group insurance
35. Personal development
We look forward to meeting you!