Our client, a leading player in the transport & logistics sector, is looking for a Business / Functional Analyst (permanent position).
What will you do?
As an Analyst, you act as the bridge between operational teams, IT, and customers. You analyze business needs, translate them into practical solutions, and guide implementations from start to finish.
You ensure smooth collaboration between different systems and align internal processes for maximum efficiency and customer satisfaction.
You will play a crucial role in onboarding new customers, improving processes, and driving the digitalization of the logistics workflow.
Your responsibilities
* Guiding the onboarding of new customers, including translating their needs into process and IT solutions;
* Optimizing internal processes with a focus on efficiency and service;
* Ensuring seamless data integrations between customer systems and internal platforms;
* Working closely with teams such as Planning, Dispatch, Back Office, and Warehousing;
* Reporting on bottlenecks, improvement areas, and performance;
* Supporting both internal and external stakeholders during implementations.
Who are we looking for?
* You communicate clearly and in a structured way;
* You adapt easily in a dynamic environment and think in terms of solutions;
* You have a technical affinity and can translate business needs into IT solutions;
* You work analytically and pragmatically;
* You can structure information, set priorities, and report professionally;
* You are fluent in Dutch, French, and English, both spoken and written;
* You value customer focus and teamwork.
What can you expect?
* A permanent position with a competitive salary package and additional benefits;
* A role with autonomy, impact, and room for initiative;
* The opportunity to help shape the future of a fast-growing, innovative company;
* A dynamic working environment where collaboration is key.