We are looking for a Web Content Management System Specialist (WCM) based in Brussels (on-site).
The ideal candidate will have strong experience in both Content Management Systems (CMS) and Learning Management Systems (LMS), supporting the Learning & Development (L&D) team in the design, creation, publication, and maintenance of online, in-person, and e-learning training programs.
This position offers an exciting opportunity to work in an international environment, collaborating with internal teams and external partners to ensure the successful delivery and continuous improvement of digital learning platforms and content.
Tasks
Under the supervision of the Head of Corporate L&D Sector, the Web Content Management System Specialist will be responsible for:
CMS and LMS Maintenance & Support
* Manage daily operations of the Drupal CMS platform.
* Ensure that the training catalog is current and communicate new offerings through articles, banners, and newsletters.
Training Content Management
* Create and edit courses and learning paths on EU-Learn and Moodle, following training maps provided by the business.
E-learning Design & Development
* Design and produce engaging e-learning materials using multiple formats (SCORM, MP4, PDF, PowerPoint).
Target Group Configuration
* Define target audiences for each course according to training maps provided by course managers.
Audio-Video Support
* Assist in recording, post-production, and closed-captioning of audiovisual materials to ensure accessibility.
Multilingual Content Support
* Support manual and automated translation of content, especially for multilingual products using .xliff (XML) files.
Second-Line Technical Support
* Collaborate with IT helpdesk and platform administrators to resolve technical issues in CMS and LMS systems.
Technical Improvement Participation
* Participate in meetings with platform administrators to provide input and suggest system improvements.
Documentation and Knowledge Base Maintenance
* Maintain detailed documentation using OpenText or similar tools.
* Create and update knowledge base articles for both technical teams and end users.
Metrics and Reporting
* Support the preparation of metrics and reports related to training participation and outcomes.
General L&D Support
* Provide support for additional L&D activities as needed.
Requirements
LMS Experience
* Minimum of 3 years of experience working with LMS systems, with solid knowledge of user roles and workflows.
CMS Experience
* Proven experience with CMS platforms, particularly Drupal, with an understanding of content management roles and processes.
Technical Skills
* Strong knowledge of HTML5, CSS, and PHP within a LAMP stack environment.
* Proficiency in JavaScript for web applications (Firefox and Chrome).
E-learning Tools
* Extensive experience with Articulate 360 (or similar) and design tools from Adobe Creative Suite.
Translation and Localization
* Experience working with .xliff (XML) content for translation and localization of e-learning materials.
Communication Skills
* Excellent written and verbal communication skills; ability to present and explain digital learning solutions to diverse audiences.
Project Management Tools
* Proficiency in MS Project, ServiceNow, or similar tools, and strong command of Microsoft Office (Word, Excel, PowerPoint, OneNote).
Problem-Solving and Adaptability
* Strong analytical and problem-solving skills with flexibility to adapt to changing needs.
Organization and Resilience
* Ability to manage multiple priorities and deliver high-quality results under pressure.
Benefits
* International work environment with colleagues from diverse backgrounds and nationalities.
* Exposure to large-scale digital learning initiatives and cutting-edge web technologies.
* Opportunities for professional growth through collaboration with cross-functional teams.
* Flexible and inclusive workplace culture that values innovation, quality, and teamwork.
* Convenient central Brussels location with access to public transport, restaurants, and local amenities.
If you are a proactive professional with strong technical expertise in web content and learning platforms, and you’re looking to contribute to innovative digital learning initiatives in an international environment, we would be delighted to hear from you.
Join us and play a key role in shaping engaging learning experiences that make a real impact.
Somos Seidor Gesein, una consultora de RRHH especializada en la selección de perfiles tecnológicos IT.
¿No nos conoces? Te animo a visitar nuestra página web y a seguirnos en LinkedIn para estar informado de todas nuestras novedades.