The team Digital Communication is part of the **** Customer communication and is responsible for the digital communication and interaction with the customer within our mobile or web apps.
In Digital Communication we work with various teams on the digital applications our customers use.
Every day you see us giving the best of ourselves to make our apps, processes and applications the best.
Our team consists now of about 15 colleagues with various skills and job roles: process managers, software engineers, functional analysts, testers, a product owner/teamlead.
Besides delivering new, challenging functionalities, we are also responsible for the day-to-day management of our applications and processes.
Scope of the team digital communication : newsfeed, process tracking system, action centre, combox documents, deeplinking
What will you do in this job?
The Scrum Master’s primary responsibility is assisting the self-organizing, self-managing team to achieve its goals:
• You are a servant leader and coach for an Agile Team.
• You help to educate the team in agile and SAFe, ensuring that the agreed Agile process is being followed.
• You help to remove impediments and you foster an environment for high-performing team dynamics, continuous flow, and relentless improvement.
• You work in close cooperation with the Product Owner, and assist him/her in preparing and refining the backlog for the different planning cycles.
• You participate on team level retrospectives, sprint & iteration planning, daily scrum, …
• You schedule and moderate the agile ceremonies such as huddles, refinements and planning, retrospectives.
• You seek and learn from feedback, as well do you provide feedback to your team.
• You contribute to the Agile Release Train.
• You easily establish contacts with other teams
• International collaboration skills are necessary. You will also have to make the team work together in an international way.
• You are a friendly communicator with excellent communication skills.
Together with our One Inclusive team these are the team goals we value a lot:
• Good international team cooperation
• Open communication within the team
• Maximum use of everyone's talents & knowledge
• Sufficient support & knowledge building
• Limiting external influences so we can work in a focused way
As a senior Scrum Master, you have over 5 years of experience in managing a scrum team under the Agile methodology :
- You are responsible for managing the scrum process by applying the Agile methodology;
- You facilitate your team for better creativity and try to improve the efficiency of the development team;
- You remove the impediments for the scrum team;
- You organize and facilitate the sprint planning meeting;
- You arrange daily stand-up meetings;
- You schedule and facilitate meetings, demo and decision-making processes to ensure quick inspection and proper use of the adaptation process;
- You help the Product Owner to make the product backlogs in good shape and make them ready for the next sprint;
- You organize and facilitate retrospective meetings.
Next to a proven experience in Agile Project Management, you have the following core competences : Coaching, Effective communication, Group facilitation, Result driven.